PAt Vinçotte, safety is our number one priority. As the largest player in the Benelux, we support organisations – from multinationals and SMEs to self-employed professionals and private individuals – in working safely, efficiently and with a future-oriented mindset. With more than 1,500 experts, we provide objective and advisory services in the fields of inspection, certification, conformity assessment and training. Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. Vinçotte is part of Kiwa, a member of the SHV Family of Companies, and continues to innovate to ensure even greater safety and efficiency. /pbrpThe bIT /b bProduct Owner Commercial /b b(M/F/X) /b is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between bSales, Marketing, Customer Service /b and bIT /b, ensuring that commercial needs are translated into end-to-end solutions. This role plays a key part in enabling commercial teams to work efficiently, improving customer experience, and supporting scalable growth through well-aligned digital solutions. /p pThe bIT /b bProduct Owner Commercial /b b(M/F/X) /b owns the commercial product backlog, covering both bcustomer-facing solutions /b and bcommercial back-office platforms /b. /p pYou will be based in bVilvoorde /band will report to Head of Application Development. /p pbYour key responsibilities will be: /b /p pbCommercial ownership prioritisation /b /p ul liAct as primary point of contact for bSales, Marketing and Customer Service /b regarding digital needs and improvements /li liCollect, structure and prioritise commercial demands based on business value, customer impact and strategic alignment /li liDefine and maintain a clear product roadmap supporting commercial objectives /li liMake prioritisation decisions and manage trade-offs transparently with stakeholders /li /ul pbEnd-to-end solution delivery /b /p ul liTranslate commercial needs into bcoherent end-to-end solutions /b that improve customer experience, sales effectiveness and operational efficiency /li liEnsure solutions are delivered consistently across the commercial landscape, avoiding siloed or fragmented outcomes /li liCoordinate delivery across multiple platforms and teams to ensure a seamless result for the business and customers /li /ul pbTeam collaboration /b /p ul liProvide clear direction on priorities, scope and expected outcomes to the team /li liCollaborate closely with other product owners, architects and platform teams /li liEnsure timely, high-quality delivery and continuous improvement /li /ul pbFront-office solutions /b /p ul liDrive continuous enrichment of the bCustomer Portal /b, focusing on usability, self-service and customer value /li liDevelop and expand bAPI integration /b capabilities that enable smooth, scalable and value-driven interactions with customers and partners /li liEnsure a consistent and intuitive bcustomer journey /b across digital touchpoints /li /ul pbBack-office solutions /b /p ul liOversee key commercial platforms, including: ul liCustomer relationship management (e.g. bDynamics 365 Customer Engagement /b) /li liCommercial data and insights platforms (e.g. bdata platform on Microsoft Fabric, Power BI /b) /li /ul /li liEnsure data is reliable, accessible and meaningful for commercial decision-making /li /ul pbStakeholder management communication /b /p ul liAct as trusted partner for commercial leadership and operational teams /li liCommunicate clearly on priorities, timelines, dependencies and delivered value /li liKeep internal and external customer needs central in all decisions /li /ulbrpbDegree experience /b /p ul liMaster's degree in Economics, IT, ... /li liExperience as a bProduct Owner, Project Manager or similar role /b preferably in a digital, commercial or customer-oriented environment /li liExperience with customer portals, digital integrations and data-driven solutions is highly desirable /li liExperience leading or coordinating multidisciplinary teams /li liExperience with bDynamics 365 Customer Engagement /b is a plus /li /ul pbSkills competencies /b /p ul liStrong business and customer-centric mindset /li liAble to connect commercial strategy with concrete, deliverable solutions /li liStrong prioritisation and decision-making skills /li liExcellent communication and stakeholder management abilities /li liStructured, pragmatic and outcome-oriented /li /ul pbLanguages /b /p ul liYou communicateb fluently in Dutch or French and English /b /li /ul brpInterested in joining our teams? /p pGreat! We can promise you that with us you... /p ul lican count on our Vinçotte community: enthusiastic and driven colleagues /li liget the chance to develop and expand your own expertise /li lilearn to work objectively, but are also allowed to think out-of-the-box /li lisign up for a job with impact: your voice helps determine our policy /li licontribute daily to a safe and efficient society /li lican count on an attractive salary supplemented with a company car, extra-legal benefits (meal vouchers, extra vacations, etc.). /li /ulbrCustomer Value, Customer Portal, Platforms, Customer Service, Strategic Thinking, Communication, Delivery, Client Retention, Business, Data Platform, Prioritize Workload, Decision Making, Decision Making, Customer Portal, Economy, User Experience, Back Office, Stakeholders, Customer Journey, External Customers, Projects, Microsoft Dynamics, Sales Effectiveness, Sales, Commercial Data, Pragmatism, Coordination, Communication, Customer Oriented, Reception, Data Insights, Leadership, Commercial Strategy, Highly responsible, Customer Oriented, Landscaping, Point of contact, Marketing, Product Backlog, API, Fabric, Outcome Focused, End to End, Power BIbrpJBRP1_BE /p