We are seeking a skilled and dedicated professional to support our business and serve customers in Australia and beyond. In this role, you will assist surgeons with virtual surgical planning, ensuring the seamless translation of digital plans into precise, patient-specific medical models, surgical guides, and custom implants. As the primary point of contact for surgeons, you will manage client relationships, uphold the highest medical quality standards, and contribute to continuously improving our innovative products and services. If you have a technical or medical background, strong organizational and communication skills, and a passion for advancing patient care, we invite you to join our dynamic team.
* Assistsurgeons during virtual planning sessions to visualize and understand the patient anatomy and plan all the required surgical steps the surgeon foresees on the digitizedmodel
* Build further on surgical plans with our conversion engineers to ensure thatappropriate patient-specificmedical models, surgical guides, and custom implants are designed and manufactured to our high quality standardsin order totransfer the digital plan into reality in the operatingroom
* Act as the primary contact point for the surgeons throughout case processing and after delivery of the surgicalkits
* Manage external client expectations to achieve high-quality service and on-time delivery of our products; build andmaintainclose working relationships with surgeons and medical professionals, and occasionally attend surgeries and commercialactivities
* Spread awareness and understanding of the use of our products to surgeons and other medical professionals
* Closely cooperate with conversion engineers and quality engineers inMaterialiseoffices around the world, continuously looking for ways to improve our products and services
Your profile
* You have a technical/medical background, ideally holding a master’s degree in biomedical engineering or a similarspecialization
* You have excellent communication and organizationalskills
* You have a strong focus on medical quality and a customer servicemindset
* You areaccurateand well organized, and problem-solving is your secondnature
* You have excellent English communication skills;proficiencyin Italian or Spanish is a plus
* You pay attention to details, especiallyin accordance withthe highest standards applicable to the industry of implantable medicaldevices
* You show strong involvement and respect commitments,especiallydeadlines
* You are a team player, arewilling to integrate into the existing team, and would like to contribute to the performance level of the team
What we offer
Healthy life-work balance
When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.
Hybrid working & flexibility
Personal growth and career advancement
Team building
Innovation is key
Location and type of contract
* Full-time
* Hybrid
* Entry level
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Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.
As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.
Curious to learn more about this position?
Reach out to our team to get the answers to your questions.
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