The Radisson Hotel Group is present in over 95 countries all across the world, with a pipeline of 1.500 hotels and a team of almost 100.000 colleagues. In general, we consider ourselves a hospitality company made by people for people, and we are very proud to share 7 global culture believes, which are the heart and soul of the company, and those are the following ones:
* We deliver memorable moments every day, everywhere, every time.
* We enjoy serving with our “Yes I Can!” spirit.
* We grow talent, talent grows us.
* We are many minds, with one mindset.
* We value open and direct interactions to build trust.
* We believe anything is possible.
* We have fun in all that we do.
We are also very proud to be the largest hotel company in Asia, China and East-Africa, and the fifth largest hotel group in Europe. But those are not the only numbers that matter to us. We are also very much committed to making this world a better place and we have been active in responsible business since 1989. Just to give you some examples for that, we have reduced our energy and water footprint by 30% in the last decade, and we are very proud to work closely together with SOS Children’s Villages, which has provided save drinking water to more than 25.000 people.
Radisson Hotel Group – Global Quality, Brand Standards & Implementation Team
Brand Quality & Insights Trainee
*Based in Belgium *Global Scope *6-Month Paid Internship *Starts May-October 2026
Are you curious about how guest feedback shapes world-class hotel experiences?
Do you enjoy working with data in a meaningful, real-world context?
Radisson Hotel Group is looking for a motivated intern to join our Global Quality team. You’ll help us understand what guests are saying across 700+ hotels worldwide—and turn those insights into action. If you're fluent in English, comfortable with Excel, and excited about hospitality, this internship is a great way to grow your skills and make a global impact.
- What You’ll Be Doing
• Explore guest feedback from surveys and online reviews to spot trends and improvement opportunities
• Help visualize performance using Excel and PowerPoint—don’t worry, we’ll guide you
• Support hotel onboarding to our brand audit and Voice of the Guest platform
• Support tracking monthly quality metrics and help summarize year-end results
• Collaborate with teams across the business to enhance brand experience
- You’ll Thrive Here If You…
• Are curious about data and how it can improve customer experience
• Enjoy solving problems and communicating ideas clearly
• Feel comfortable using Excel (you don’t need to be a wizard!)
• Are proactive, flexible, and excited to work in a global environment
- Eligibility
• Fluent in English
• EU nationality preferred. If you're a non-EU citizen already studying and living in Belgium, we’ll still consider your application during eligibility screening
This is a great opportunity to learn, grow, and contribute to a global hospitality brand. You don’t need to be an expert—just bring your curiosity, energy, and willingness to learn.
The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.