Join a forward-thinking team dedicated to enhancing the work environment in a dynamic
General Services
role. You will help shape the experience of every colleague, ensuring our facilities are not just functional, but exemplary.
We are looking for a proactive and strategic professional for the position of
General Services/Facility Manager
. If you are passionate about elevating the internal customer journey and thrive in a fast-paced setting, this is the opportunity for you
* You ensure end-to-end operational and financial management of the General Services activities by organizing and supervising daily operations.
* You oversee all aspects of building management, ensuring reliability of critical facilities and a high-quality work environment.
* You steer nontechnical facility services, focusing on user satisfaction and service consistency.
* You drive a culture of service improvement by auditing existing services and transforming them into high-quality experiences.
* You prioritize tasks and manage expectations, treating all colleagues as clients.
* You lead and support a diverse team of internal staff and external partners with a customer-oriented mindset.
* You manage the budget to ensure efficient use of resources and alignment with service quality ambitions.
What are we looking for?
* You have between
5 to 10 years of experience
in facility management or a similar environment.
* You hold a
Master's degree in engineering, economics, HR
, or an equivalent field.
* You possess strong leadership and people management skills.
* You are highly customer-oriented and prioritize internal user experience.
* You are organized and capable of prioritizing in a fast-moving operational environment.
* You have a solid understanding of building-related technical systems and operational processes.
* You are fluent in
Dutch, French,
and
English
.