Bout the Role
We are seeking an experienced and hands-on Senior Network Engineer to support our client across various regional offices in Wallonia. This role involves field-based interventions and collaboration with internal teams to ensure high-quality network and telephony support.
Responsibilities
* Provide end-user support for networks and telephony systems
* Perform on-site physical interventions across French-speaking Belgium
* Manage incidents, problems, changes, and events following ITIL processes
* Conduct proactive and reactive network monitoring
* Analyze, prepare, and implement network changes
* Draft and update technical and operational manuals
* Collaborate with the Service Delivery team and report to the Adjoint SDM and Service Delivery Manager ICT IAAS
Technical Focus
* LAN (office and health insurance networks)
* WiFi
* VPN
* WAN (Proximus)
Tasks and Deliverables
* Track and resolve tickets via Axios Assyst, ensuring SLA compliance
* Execute planned changes and project tasks within scope and deadlines
* Maintain clear communication with customers, suppliers, and internal teams
Interested candidates are encouraged to apply promptly.
For more information or to express interest, please get in touch.