ABOUT THE ROLE
As a Business/Functional Analyst within a financial services environment (Insurance or Banking), you serve as the critical bridge between business stakeholders and IT delivery teams. You translate complex business needs into structured, actionable requirements — ensuring that solutions are aligned with both strategic intent and operational reality.
You are comfortable working in a bilingual (French/Dutch) environment, collaborating across multidisciplinary teams, and thriving in Agile project settings. You bring structure, analytical rigour, and strong interpersonal skills to every engagement.
KEY RESPONSIBILITIES
* Elicit, analyse, and document business requirements through workshops, interviews, and process walkthroughs with business and technical stakeholders
* Model business processes using BPMN, UML, or equivalent notations, producing clear AS-IS and TO-BE process maps
* Translate business requirements into functional specifications, user stories, and acceptance criteria consumable by development teams
* Act as the primary liaison between business owners, product managers, architects, and development squads throughout the project lifecycle
* Facilitate workshops, refinement sessions, and sprint reviews;
Are you the right candidate for this opportunity Make sure to read the full description below.
ensure stakeholder alignment at key decision points
* Conduct gap analyses and feasibility assessments to evaluate solution options and their impact on existing processes
* Support UAT preparation and execution: define test scenarios, coordinate business testers, and track defect resolution
* Proactively manage scope, raise blockers, and ensure traceability between requirements and delivered features
* Contribute to continuous improvement of BA methodologies, templates, and best practices within the team
YOUR PROFILE
Experience & Domain
* Minimum 3 years of experience as a Business Analyst, Functional Analyst, or equivalent role
* Proven track record in the Insurance and/or Banking sector (life, non-life, claims, compliance, payments, core banking, etc.)
* Hands-on experience translating regulatory or operational change initiatives into IT deliverables
Technical & Methodological Skills
* Proficiency in process modelling: BPMN 2.0 (Bizagi, Camunda, Visio) and/or UML (use cases, sequence, activity diagrams)
* Solid understanding of Agile/Scrum methodology: sprint planning, backlog grooming, user stories, definition of done
* Familiarity with requirements management tools (e.G. Jira, Confluence, Azure DevOps)
* Ability to produce high-quality documentation: BRDs, functional specs, process maps, RACI matrices, test plans
Interpersonal & Soft Skills
* Strong stakeholder management: ability to facilitate productive conversations at all levels, from operational teams to C-suite sponsors
* Assertive communicator capable of challenging assumptions, managing conflicting priorities, and building consensus
* Structured thinker with a hands-on, solution-oriented mindset
* Comfortable operating in ambiguity and managing multiple priorities simultaneously
LANGUAGES
* French: native or bilingual proficiency
* Dutch: professional working proficiency (or vice versa — native Dutch with professional French)
* English: professional working proficiency (written and spoken) — mandatory for documentation and international stakeholders xphnsxz
LOCATION & AVAILABILITY
* Open to work in Brussels and the Brussels Capital Region
* Minimum 2 days per week on-site at the client location in Brussels;
remaining days hybrid/remote
* Belgian driving licence
NICE TO HAVE
* CBAP, CCBA, PMI-PBA or equivalent BA certification
* Experience with SAFe or LeSS at programme level
* Exposure to regulatory frameworks: Solvency II, IFRS 17, MiFID II, DORA, PSD2
* Knowledge of data analysis tools (SQL, Power BI) to support functional investigations
* Experience in digital transformation or core system migration projects
WHAT WE OFFER
* A challenging long-term assignment within a reputable financial services client in Brussels
* Competitive day rate or salary package, in line with the Belgian market and your seniority level
* A dynamic, people-first consulting environment with clear career development perspectives
* Access to a strong network of financial services clients and a growing practice in Belgium
* Flexibility, autonomy, and a culture that values expertise over hierarchy