Senior Functional Analyst (Contract)
Location: Belgium (Hybrid – on-site Mondays & Thursdays + additional days as requested)
Contract Type: Freelance/Contract
You will be working with a leading IT organization supporting Belgium’s national public transport services. The company drives digital transformation and ensures smooth IT operations across the rail sector, providing reliable and innovative solutions that directly impact millions of passengers every day.
About the Role
We are seeking an experienced Senior Functional Analyst to strengthen the Passenger Information team, specifically within Publication Channels. This team develops and supports solutions such as:
* Train Information Systems
* Online visualization and correction tools (e.g., HIM)
* Station information platforms (e.g., EMMA)
You will act as the bridge between business needs and IT solutions, ensuring high-quality delivery of information systems used nationwide.
Key Responsibilities
* Analyze and translate business processes, requirements, and use cases into functional specifications.
* Participate in the end-to-end project lifecycle from requirements gathering to deployment and post-implementation support.
* Conduct gap analyses and impact assessments for proposed solutions.
* Facilitate workshops, meetings, and project updates with stakeholders.
* Collaborate with developers, testers, and project managers to validate deliverables.
* Support test planning, UAT, and defect management.
* Maintain documentation, status reporting, and follow-up on incidents.
Required Qualifications
* Bachelor’s degree in Information Systems, Computer Science, or related field.
* 6+ years of experience as an IT or Functional Analyst.
* Proficient in Agile / SAFe methodologies.
* Trilingual: English (C1), French (B2), Dutch (B2).
* Prince2 Foundation certification with proven project follow-up.
* Strong experience with JIRA, MS Project, Azure DevOps, Confluence, SharePoint, ServiceNow.
* Technical skills in SQL (queries, SSMS), Linux environments, and script automation.
* Experience working with international suppliers (including Indian teams) and vendor-based applications.
* Strong skills in analysis, reporting, planning, and solution design.
What’s in it for you?
* Work with a major IT player in Belgium’s mobility sector.
* Be part of impactful projects shaping the daily travel experience of millions of passengers.
* A challenging, contract-based assignment in a dynamic, Agile environment.