IT Coordination & Project SupportAssist in defining IT strategy aligned with business objectives.Coordinate IT projects and ensure timely delivery in collaboration with stakeholders.Support the deployment and functional validation of new IT solutions.Ensure proper maintenance of applications and systems, with external support when needed.Governance & ComplianceImplement IT governance processes to ensure system quality and compliance.Maintain IT policies and ensure adherence across the organization.Support regulatory compliance efforts (e.G., GDPR, cybersecurity standards).Participate in IT audits and follow up on recommendations.User Support & Incident ManagementSupervise incident handling and support requests to ensure service continuity.Analyze support metrics and contribute to improvement plans.Cybersecurity & Risk AwarenessSupport internal compliance projects (e.G., NIS2).Help implement IT security measures and promote data protection practices.Raise awareness among staff on cybersecurity best practices.Contribute to business continuity and disaster recovery planning.Business Needs & Process ImprovementCollect and prioritize internal business needs.Assist in drafting RFPs and evaluating IT solutions.Identify opportunities for process optimization using existing tools and technologies.Support change management through training and documentation.Performance & Cost MonitoringMonitor IT-related expenses and contribute to budget tracking.Help define KPIs to measure IT performance and cybersecurity effectiveness.Prepare reports for internal stakeholders.Team & Vendor CoordinationCoordinate with internal IT staff and external service providers.Ensure quality and consistency of IT deliverables.Represent IT in cross-functional projects and facilitate collaboration.EducationDegree in IT, Information Systems, Engineering, Finance, or Business with IT specialization.Certifications in project management, business analysis, or cybersecurity are a plus.Technical SkillsIT Infrastructure: Windows Server, Active Directory, Virtualization.Cybersecurity: GDPR, IT audits, NIS2 compliance, basic security tools.Cloud & Collaboration: Microsoft 365, Azure, SharePoint, Teams.Networking: TCP/IP, VPN, secure Wi-Fi.Systems: ERP (e.G., Odoo), Document Management Systems.Monitoring Tools: Azure Portal, Microsoft Admin Center, Intune.LanguagesFluent in French or Dutch, with strong proficiency in the other.Good command of English for technical documentation.Experience5+ years in a similar role, ideally in a mid-sized or financial environment.Experience in IT infrastructure, user support, and project coordination.Familiarity with cybersecurity and vendor management.Health, disability, and hospitalization insurance.Group insurance (pension/life/death).Company car or mobility budget.Meal vouchers.