Job Description Summary
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Role Summary
As a Partner Cloud Solution Architect (CSA) – Azure Core & Identity, you will help Microsoft customers design, secure, and operate modern cloud and hybrid environments with a strong focus on identity as the security control plane.
You will act as a trusted advisor, combining deep expertise in Entra ID (Azure AD) and identity security with solid Azure Core and infrastructure architecture knowledge. This role requires flexibility to support both Identity-led engagements and Azure infrastructure scenarios, ensuring solutions are secure, scalable, and aligned with the client's best practices and the Well-Architected Framework.
Key Responsibilities
* Customer Enablement & Delivery Support:
* Guide customers in designing and implementing secure identity and access architectures using Microsoft Entra ID, including Conditional Access, Identity Protection, Hybrid Identity, and integration with Azure Core platforms and workloads.
* Identity & Security Architecture Leadership:
* Lead architecture design sessions, technical workshops, and reviews covering authentication and authorization models, Enterprise Applications, SAML and OAuth/OIDC integrations, federation scenarios, and Zero Trust identity principles.
* Hybrid Identity & Threat Protection:
* Support customers in hybrid identity deployments, including Entra Connect, federation, legacy authentication modernization, and identity security solutions such as Microsoft Defender for Identity.
* Azure Core & Infrastructure Engagements:
* Contribute to Azure Core architecture discussions, including Landing Zones, governance, networking, and hybrid connectivity, ensuring identity is properly integrated into Azure infrastructure designs.
* Cloud Adoption & Optimization:
* Advise customers on best practices across security, reliability, and operational excellence, aligning identity and infrastructure solutions with the Microsoft Well-Architected Framework.
* Field Collaboration:
* Collaborate closely with CSAMs, CSAs, and engineering stakeholders to align identity and Azure infrastructure solutions with customer business, security, and compliance requirements.
1. Required Qualifications
* Proven hands-on experience with Microsoft Entra ID (Azure AD), including:
* Conditional Access and Identity Protection
* Enterprise Applications and app integrations
* SAML, OAuth2, and OpenID Connect
* Federation and Hybrid Identity scenarios
* Experience with identity security solutions, including Microsoft Defender for Identity and Zero Trust principles.
* Solid understanding of Azure Core and Infrastructure concepts, including networking, governance, and enterprise-scale architecture.
* Familiarity with Azure Landing Zones and how identity integrates with platform and workload architectures.
* Strong understanding of the Microsoft Well-Architected Framework, especially the Security pillar.
* Ability to deliver customer-facing technical workshops, architecture reviews, and design sessions.
* Strong communication, stakeholder management, and advisory skills.