Nexeo Belgium is a consultancy company supporting its clients in the banking, finance, insurance, and public sectors throughout all stages of their operational activities — from business support functions to operational execution and transformation programs. As a consultant, you will have the opportunity to be part of Nexeo: - An international environment - More than 450 employees across multiple European and North American locations - Continuous growth and development opportunities We are currently looking for a Junior IT Project Manager to support a leading client in delivering a uniform customer creation process and harmonized customer data management. Mission Context The client is aiming to standardize and optimize its customer onboarding across all business units. The project focuses on: - Defining and implementing a standardized customer creation, validation, and onboarding process - Establishing a clear governance model (roles, responsibilities, KPIs) - Harmonizing, cleaning, and aligning existing customer data across systems and business units - Creating a single, consistent, and reliable customer view to support initiatives like Customer 360, AI-driven insights, and cross-selling opportunities - Ensuring alignment between business and IT and driving adoption and change within the organization - Leading system implementation efforts (Salesforce and other relevant tools) Function Description Project Management & Implementation - Coordinate end-to-end delivery of a standardized customer creation process - Drive system implementations and enhancements across business units - Ensure alignment between business stakeholders and IT teams - Monitor project progress, risks, and deliverables to meet timelines and objectives Data Harmonization & Quality Management - Harmonize and clean customer data across systems and business units - Identify and resolve data inconsistencies and gaps - Establish consistent definitions and standards for customer information - Support initiatives to leverage consolidated data for analytics, AI, and cross-selling Change Management & Adoption - Support adoption of new processes and systems across business units - Prepare training materials, guidelines, and reference documentation - Facilitate workshops and communication with stakeholders to drive engagement Education & Experience - Bachelor's or Master's degree in IT, Business, Project Management, or related field - Previous experience in IT project coordination or business analysis is a plus - Exposure to CRM systems (Salesforce preferred) and data management initiatives Technical & Business Skills - Knowledge of project management methodologies (Agile/Scrum) - Familiarity with CRM and business systems - Strong analytical and problem-solving skills - Understanding of data governance and quality management principles Why Join Us Join Nexeo Belgium and take part in a high-impact project that standardizes customer onboarding and improves data quality, while gaining hands-on experience with CRM systems, data harmonization, and cross-functional IT projects in a dynamic consulting environment.