Telenet is the leading Telco provider in Flanders with a portfolio of 3M clients in internet, telephone, mobile and digital television.
The company is organized in an agile lay-out with major units (called “tribes”), composed of teams.
This function is situated in the Product Journey Tribe which includes the tooling for network design, product activation (OSS), customer appointment planning, location intelligence (GIS), logical inventory support, network monitoring and representation, digital product journey, SPOT (tool) as well as product journey design.
You will be well supported by the Product Owner and senior peers. There is a close collaboration with architects, business and process analysts to design reliable and scalable solutions. We interact on a daily base with the onshore and offshore analysts, developers and testers from our IT delivery partners, to ensure timely delivery of high quality and sustainable solutions.
Starting from a thorough understanding of the applications in your domain, you translate business needs into (non-) functional requirements and align closely with the business and technical stakeholders. You embed the designed solution into the existing application landscape while monitoring its quality and sustainability.
Your responsibilities :
As a SPOT analyst, you will play a pivotal role in our agile product team, contributing to the continuous development and operation of our product. This role requires a proactive, mindset, where you will take ownership of managing initiatives, change requests, incidents, and releases, ensuring the successful delivery and operational efficiency of our product.
You will work closely with our end users as well as with cross-functional teams, including developers, testers, and product owners, to prioritize and implement changes that align with our strategic goals. You will also ensure that incidents are promptly addressed, and releases are smoothly executed, all while maintaining a focus on delivering value to our customers.
Your profile:
1. You have a master's or bachelor's degree with at least 3 years experience as a business analyst or consultant, with a strong track record in analysing and designing information systems, especially for integration projects, ideally in telco or utility sectors
2. You are structured, detail-oriented, and analytical. Experience as a developer/software engineer is a plus.
3. You are a strong communicator, adept at tailoring language to different audiences and have an excellent knowledge of English, Dutch is a plus.
4. You are structured and meticulous, with a keen eye for detail without losing the big picture, and have strong analytical skills, conceptual thinking, and pragmatism. You are able to critically evaluate ideas and options.
5. You are passionate about agile methodologies (scrum), fostering teamwork among analysts, developers, and testers;
6. You are capable of working independently, taking initiative, and seeking help when needed.
What we have to offer :
You are about to become a part of an embracing organization that greatly values your contribution. This company also ensures your work environment aligns perfectly with your requirements. This allows you to develop while taking care of your work-life balance. What else we throw into the tray?
All the space you need to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning opportunities, but you may just as well hit the pause button after a while or go in a completely different direction. A varied job in which you produce tangible results and make your mark.
A competitive gross monthly salary that we complement with a host of fringe benefits, such as
7. meal vouchers & ecocheques
8. a hospitalization and group insurance
9. a laptop, cell phone, phone plan
10. mobility plan
The fine company of colleagues who are just as passionate as you.
Opportunity to work from home.
Feeling excited and eager to take the jump? Just send us your CV and application letter!
We will take care of the rest.