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Claims advisor

Zaventem
Ayvens
55 000 € par an
Publiée le 19 novembre
Description de l'offre

Overview

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and grow with every move.


Responsibilities

* Analyze and handle damage declarations (average of 15 per day).
* Manage cases from A to Z, ensuring necessary changes and adjustments.
* Determine case responsibility and transfer to the appropriate insurer.
* Control that every administrative step is accurate.
* Coordinate phone calls and email contacts with clients, keeping them informed at every step.
* Maintain close contact with and external experts, brokers, insurers, fleet managers, and other suppliers.


Qualifications

* Bachelor’s degree in Insurance, Finance, Law, or a related field.
* At least 2 years of professional experience in insurance, leasing, or brokerage (B2C or B2B).
* Fluency in French and/or Dutch; proficiency in English.
* Strong analytical and logical reasoning skills.
* Autonomous, able to work under strict deadlines, and define priorities.


Benefits

* Extensive training opportunities.
* Clear talent development plans.
* Competitive compensation.
* Well‑rounded benefits package: free medical care plan, pension scheme, meal and eco vouchers, flexible income plan.
* Healthy work‑life balance.
* Flexible working hours and possibility of homeworking several days a week.
* Thorough onboarding process and performance feedback.
* Opportunities for internal mobility.

We are Ayvens, ready for what’s next. Apply now and be part of the journey.

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