As a part of the functional IT team, you will lead IT projects in the field of Customer Operations. You will be responsible for IT projects within your domain and implement them from start to finish.FunctionYou will be responsible for implementing new transformation projects and professionalizing the La Lorraine template and best practices. You will contribute to a long-term strategic roadmap in the field of Customer Operations.You will lead IT projects within your domain and implement them from start to finish, collaborating with colleagues in the IT Competence Centre, business stakeholders, and external parties.You dare to go broad in your domain and think outside of the box of the classic Sales & Distribution, expanding your horizons to other domains, which is definitely an asset.You will grow with the internationalization of La Lorraine and integrate the expansion of new countries into the general La Lorraine template.You will work closely with your colleague responsible for 'Service Management' and always organize a complete knowledge