For an international player in the field of chemicals, we are currently looking for a customer service representative.
Please make sure you read the following details carefully before making any applications.
What does your day look like?
•
Support in the coordination and follow-up across all departments including order input, product availability, delivery, invoicing and documentation handling
• Responsible for timely and accurate processing of sales orders/quotations in SAP
• Accurately and efficiently complete necessary export documents for custom/international purposes
• Responsible for handling returns & complaints and maintaining contact with major stakeholders such as Customers, Sales Managers, Materials Management Coordinators, Logistics Coordinators, Finance Department, CSR’s
• Keep the customer informed of the order status (SAP, Power BI)
• Provide support to Sales and Marketing and provide relevant data and reports to Sales and
Marketing e.g. order status, delivery status, critical issues etc.
What do we expect from our new colleague?
• Bachelor degree
or equivalent by experience
• Preferably a first working experience in an international environment
• Meticulous, accurate in the processing of documents/data
• Computer literate:
SAP, MS Office tools
e.g. Excel, Teams, PowerBI
• Knowledge of
incoterms/Bill of lading and payment terms
(letter of credit) is preferred.
• Able to and interested in providing administrative support/customer service
• Good communication skills and able to manage multiple priorities successfully
• Problem-solving team-player with a
hands-on mentality
and a pro-active mindset
What do we have to offer?
We offer exciting career opportunities, whether you want to grow within your function, extend your knowledge across different levels or would like to grow into a managerial role. We continue to build a diverse, equitable and inclusive workplace where diversity of thought is valued.
We also care about the well-being of our employees. We encourage a healthy lifestyle and offer amenities such as ergonomic work areas and social activities.
We offer competitive salaries and benefits, including extra-legal benefits like insurance plans, safety incentives, vouchers, annual bonus and additional holidays.
This job is temporary until June/July - chance on prolongation until December.
Convinced? xphnsxz Apply now and join our team!