Johnson & Johnson is seeking a Senior Manager, Technical Product Owner to lead the Legal Work Management product portfolio, driving innovation and excellence in legal service delivery through the ServiceNow platform. This hybrid role is based in New Brunswick, NJ and is open to both internal and external candidates.
What You’ll Do
* Lead the Legal Work Management product portfolio, including solution design, product lifecycle management, prioritization, and financial oversight.
* Align product roadmaps and delivery plans with global business goals through close collaboration with partners.
* Champion consistency and scalability of ServiceNow‑based solutions across regions.
* Partner with Product and Enterprise Architects to ensure robust, future‑ready platforms.
* Oversee the full lifecycle of platform solutions—from design and testing to deployment and support.
* Guide agile squads and coordinate with cross‑functional teams including PMO and Tech Services.
Education
Bachelor’s degree required; advanced degree or equivalent experience preferred.
Required Experience & Skills
* 8–10 years leading complex, global technology programs.
* 5+ years of hands‑on experience with ServiceNow, including roadmap development (certifications a plus).
* Proven leadership in managing and mentoring high‑performing teams.
* Strong communication and partner engagement skills.
* Experience inspiring change across diverse organizational landscapes.
* Expertise in technology lifecycle management and transformation initiatives.
* Proficiency in budget planning, resource management, and portfolio oversight.
* Ability to translate business needs into scalable, user‑focused solutions.
Preferred Experience
* Familiarity with ServiceNow modules such as Work Management, ITSM, or HRSD.
* Understanding of compliance, security, and regulatory frameworks.
* Experience managing hybrid SaaS and custom‑built environments.
* Knowledge of Agile and Waterfall methodologies.
* Track record of leading cross‑functional initiatives.
* Dedication to building inclusive, collaborative team cultures.
Preferred Skills
* Business Alignment
* Business Architecture
* Business Process Design
* Business Savvy
* Computer Programming
* Cross‑Functional Collaboration
* Developing Others
* Human‑Computer Interaction (HCI)
* Inclusive Leadership
* Leadership
* Motivating People
* Platform as a Service (PaaS)
* Product Knowledge
* Software Development Management
* Strategic Change
* Tactical Planning
* Team Management
* Technical Credibility
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
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