At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Workspace Support to join our UniQue team.
What will you be doing in this role?
* Administer and configure SharePoint Online sites, permissions, libraries, and governance policies.
* Manage Power Platform environments (Power Apps, Power Automate, Power Virtual Agents), including licensing, DLP policies, and environment setup.
* Support Power BI workspace management, data gateway setup, capacity planning, and dataset refresh schedules.
* Operate and monitor Microsoft Fabric workloads, pipelines, and dataflows for performance and reliability.
* Maintain compliance and security settings according to corporate policies and Microsoft best practices.
* Provide Tier 2/3 support for end-user incidents and service requests in Microsoft 365 Modern Workplace tools.
* Assist end-users in developing and maintaining Power Automate workflows to streamline business processes.
* Troubleshoot complex issues, perform root cause analysis, and coordinate with cloud providers when needed.
* Monitor service health dashboards and proactively address potential performance or availability issues.
* Maintain documentation for Microsoft 365 processes, configurations, and workflows.
* Implement and manage governance controls to ensure compliance with organizational standards.
* Ensure compliance with internal security, data protection, and regulatory requirements.
* Conduct regular audits of access controls and permissions.
* Collaborate with IT security, compliance, and other teams for cohesive cloud resource management.
* Work with business units to identify opportunities to improve productivity using Microsoft 365 and Power Platform.
* Communicate effectively with stakeholders to understand requirements and address concerns.
Requirements
What will you be bringing to the team?
* Hold at least a High School Diploma
* Minimum 5 years of recent, hands-on experience supporting Microsoft 365 environments.
* At least 3 years of hands-on experience with Power Apps development, Power Automate workflows, and environment governance.
* Minimum 3 years of hands-on experience with Power BI, including dataset modeling, DAX, gateway configuration, and workspace administration.
* At least 1 year of hands-on experience with Microsoft Fabric architecture, its workloads, and integration with Power BI.
* Minimum 3 years of hands-on experience with Microsoft 365 security, Compliance Center, and identity & access management (Entra ID).
* Ability to troubleshoot complex Microsoft 365 issues and implement effective solutions.
* Strong analytical skills to assess and improve Modern Workplace processes and workflows.
* Ability to document processes clearly and provide training on Microsoft 365 services.
* Proficiency in English language at B2 level.