In this role, you will play a critical part in ensuring the operational readiness and reliability of our advanced simulation systems. These systems are vital for delivering realistic and effective training experiences for our Belgian jet fighter pilots.
Your expertise in troubleshooting, technical support, and preventive maintenance will help keep our installations running smoothly, while collaborating closely with a skilled team of engineers and technicians on-site.
Verantwoordelijkheden
Technical Support & Troubleshooting
* Respond to and resolve user inquiries and technical issues.
* Diagnose and troubleshoot hardware and software problems, including operating systems, applications, and peripheral devices.
* Utilize diagnostic tools, testing equipment, and software applications to identify and resolve malfunctions.
* Assist in setting up and managing network connections and related devices.
Installation & Configuration
* Install, configure, and maintain hardware components such as desktops, laptops, printers, and other peripherals.
* Install and configure operating systems, application software, and updates.
Maintenance & Inspections
* Perform routine inspections, preventive maintenance, and repairs on simulation systems and related equipment.
* Conduct regular system checks, software updates, patches, and backups to ensure optimal performance.
* Maintain hardware functionality and prevent failures through proactive interventions.
Documentation & Continuous Improvement
* Develop and maintain detailed maintenance records, including work orders, logs, and system configurations.
* Stay up to date with technical information, manuals, and best practices for simulation systems.
* Provide feedback on system performance and identify areas for improvement.
Compliance & Safety
* Adhere to applicable safety guidelines and regulations during all activities.
Kwalificaties
* Preferably you have a bachelor’s degree or equivalent by experience in Electronical Engineering, Computer Science, or a related field
* Some knowledge and experience in maintenance and troubleshooting of complex systems. Candidates who demonstrate a strong willingness to build up this experience will also be considered.
* Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
* Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
* Ability to work independently as well as collaboratively in a team environment.
* Effective communication skills in English, both written and verbal, to interact with team members, customers, and stakeholders.
* Must be eligible to pass a clearance procedure due to the NATO secret installations.
* Proficiency in French is a plus.