Field Service Engineer – Engineering | Diegem, BelgiumContract: April 2026 – Dec 2026+ (100% FTE, high extension potential)
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Location : Diegem, Belgium (80% field travel across Europe, 20% office/remote, BE-based candidates preferred)
Role SummaryMotivated and technically skilled Field Service Engineer to install, service and repair advanced 3D cardiac mapping and electrophysiology systems. Manage your service territory independently (Diegem + Europe), resolve technical issues onsite/remotely, and build strong customer relationships in clinical environments.Support new product launch across EMEA region during peak rollout phase.
Key ResponsibilitiesInstall, upgrade, maintain and repair sophisticated medical systems used in electrophysiology proceduresIndependent territory management : Plan/prioritize weekly activities across Belgium + Europe (Western/Eastern Europe, Scandinavia)Diagnose & resolve equipment malfunctions using standard test equipment (digital multimeter, safety tester)Customer satisfaction : Regular performance reviews, complaint analysis, continuous improvement initiativesExtensive travel (80% field-based, short notice flexibility required)Documentation : Accurate service records in Service Management SystemEscalation : Communicate technical risks/opportunities to managementSafety/quality : Strict adherence to health, safety and environmental standards
Team : Join 3-person Belgian team supporting massive EMEA territory during new equipment launch ramp-up. 5 weeks paid training provided on systems, databases and processes.
QualificationsBachelor's degree (or equivalent) in Biomedical Engineering, Electrical Engineering, Electronics Engineering or Computer Engineering2+ years field service experience (medical device industry preferred)Hands-on troubleshooting with test equipment (multimeter, safety tester)Fluent English (written/spoken required); French fluency = strong advantageValid EU driver's licensePhysical capability : Lift/move equipment up to 35kg, frequent standing/bendingFlexible availability : 80% travel, irregular hours including weekends/off-hours when neededCustomer-facing : Strong communication for clinical/hospital environments
Skills & ExperienceTechnical:Service/troubleshooting principlesStandard test equipment proficiencyMedical equipment installation/maintenance (preferred)
Soft skills:Strong organization/problem-solvingIndependent xphnsxz territory managementClinical customer relationship building
Nice-to-haves:Medical device field serviceElectrophysiology/cath lab exposureIT/database troubleshooting skillsAdditional EU languages (Dutch, German, Scandinavian)
Additional InformationWork split : 80% field, 20% office/remoteTravel : Up to 80% Europe (fully covered)BYOD policy : Contractor provides own device (laptop access to company systems provided)Training : 5 weeks fully paid product/system trainingStart : ASAP (April/May 2026 target)
Why This Role?High-impact launch : Support major new product rollout across EMEAAutonomy : Independent territory management with strong support structureExtension potential : 9+ months with high 2027 continuation likelihoodCutting-edge tech : Work with advanced cardiac mapping/EP systems