As a Service Center Coordinator, you are the starting point of the entire parts order process. All customer orders come to you first, and you ensure correct, efficient, and customer-oriented follow-up.
Key Responsibilities:
- Order registration & follow-up: Process all incoming customer orders for parts.
- Stock control: Check availability of requested items. If something is out of stock, you propose a suitable alternative.
- Assess urgency: Verify the urgency of each order with the customer to ensure correct prioritization.
- Monitor transport arrangements: Safeguard agreements regarding shipment and transport.
- Back-office administration: This is mainly an administrative role. Communication occurs primarily via the system, with occasional phone contact.
ProfielWhat We Expect:
- Full-time availability from May to September.
- Fast learner — after 3–4 weeks of training, you should be able to operate independently.
- Accuracy, customer focus, and strong administrative skills.
- Experience with order processing, back-office work, or supply chain is a plus.
- Language requirements:
* Excellent command of English
* Good understanding and communication skills in French
* Good understanding and communication skills in Italian
AanbodWhat We Offer:
- A temporary role with impact within a smoothly operating service center.
- A 3–4-week training program to ensure you fully understand the process.
- A collegial and supportive working environment.
- Valuable experience in a professional back-office environment.