OPE Supply Chain & Customer Care Assistant (M/F) Replacement contract (maternity leave)
As part of a maternity leave replacement, we are looking for a Supply Chain & Customer Care Assistant-OPE (M/F) to join our team, based in Wavre, Belgium.
Replacement contract from January to September 2026.
Under the supervision of the Supply Chain & Customer Care Manager, you will monitor and manage supplies and stocks of products and parts, manage day-to-day relations with customers and ensure rigorous follow-up of their orders.
Customer Care
Coordination of relations between the various service providers and internal departments in order to ensure that sales are carried out correctly (carriers, sales representatives, etc.);
Ensuring compliance with quality and delivery standards, processes and best practice at all stages of the sale;
Maintaining the link between the sales team and the support functions;
Working closely with the company's various departments (purchasing, accounting, logistics, finance, sales, IT, etc.) Supply Chain
Monitoring and management of supplies and inventories of products and parts;
Consolidate inventory management data to minimize the risk of stock-outs and surpluses;
Guarantee the logistics management processes for incoming flows (reception, quality control, storage conditions, etc.) and outgoing flows (packaging, transport), as well as compliance with pre-established deadlines;
Ensure that stock levels match those of the logistician, and, where necessary, analyze discrepancies and propose corrective actions;
Participate in supply chain documentation, in particular by producing reports linked to various indicators (service rate, stock coverage, performance, etc.);
Work closely with internal and external collaborators for all supply chain-related requests.
Short-term higher education (minimum 3 years), ideally in Logistics Management;
At least 5 years of professional experience in supply chain management (tracking purchase orders, receipts, needs and stock analysis ,major import ...) and customer care (customer relations, orders entry and tracking, deliveries, claims management ...);
You have excellent oral and written communication skills in French & English (Minimum B1 level required);
You are a team player and can work in a multi-cultural environment;
Knowledge of Office 365 suite (outlook, teams, advanced Excel level,...).
We encourage and support flexibility by enabling our employees to work from home 1 or 2 days a week.
Multiples trainings to strengthen your skills
A truly international and multicultural environment
Yamabiko Europe (YE), a Belgian subsidiary of the globally recognized Yamabiko Corporation based in Japan, is at the forefront of delivering advanced outdoor power equipment and robotic mowing solutions.
Listed on the Tokyo Stock Exchange, Yamabiko is a trusted name in Outdoor Power Equipment, Agricultural Machinery, and Industrial Machinery.
Our innovative designs cater to turf areas up to 75,000 m2, providing efficient, reliable solutions for maintaining sports facilities, private gardens, and expansive open spaces.
Every day, we promote 5 values that are dear to us: integrity, excellence, team spirit, commitment and sustainability.
If you are interested in this challenging job opportunity, please, send your application to Sylvie Gérard, Business Operations Assistant at recruitment@yamabiko.