Overview
As a leader in senior care, you will be responsible for the overall administration of our community's operations. This includes the development and management of services and accommodations, as well as the hiring, training, and supervision of qualified staff.
We are looking for an experienced administrator who can establish a working relationship with regulatory agencies, family members, and community advocates. You will also be responsible for ensuring quality assurance and compliance with relevant laws and licensing rules.
The successful candidate will have a strong understanding of resident rights and will be able to promote our policies and procedures to ensure that all individuals receiving services are treated with dignity and respect.
Your key responsibilities will include:
1. Practicing and promoting our policies and procedures to ensure basic rights to all individuals receiving services.
2. Attending meetings and in-services as directed for the purpose of continuing education regarding resident rights, resident choices, and accreditation.
3. Carrying out responsibilities in an accurate and timely manner, including financial operations, maintenance of the community, completion of assigned duties, and follow-up on areas that need improvement.
4. Planning, developing, and implementing programs to meet the community's overall goals and objectives, utilizing established policies and procedures that address all regulatory, service, and operation areas.
5. Developing staff performance guidelines in accordance with community policies, quality standards, and regulatory requirements.
6. Conducting frequent inspections of the community's service areas while observing staff performance and progress toward meeting general and specific goals.
7. Assessing the effectiveness of our current budgeting system based upon program plans and budget assessments to determine the financial needs of each area of operation for future expenditure planning.
8. Periodically assessing staff needs, including qualifications, strengths, weaknesses, and training completed or needed.
9. Developing position descriptions, work plans, performance, and evaluation standards, and preparing performance and progress reviews for all staff files for future planning and decision-making.
10. Rotating On-Call duties, which may include some nights, weekends, and holidays.
11. Participating in the publication of brochures highlighting our community's programs and services and conducting public-relations training for all staff to reinforce company standards in order to promote image building consistent with our commitment to quality services.
12. Ensuring that all rights listed in The Adult Care Home Residents' Bill of Rights are implemented and that confidentiality regarding residents' information is maintained.
13. Conducting pre-admission interviews with prospective residents, their families, responsible persons, or appropriate professionals to determine placement compatibility.
14. Recruiting, interviewing, selecting, training, evaluating, and delegating responsibilities to all staff in order to provide coverage of the community on a continuous basis.
15. Ensuring that staff successfully complete all trainings in order to apply our written accident, fire safety, and emergency procedures.
16. Ensuring compliance with all OSHA standards, sanitation, safety, and building codes.
17. Reviewing and dealing with staff and resident complaints and grievances, serving on the Grievance and Suggestion Committee, and performing other duties as required by circumstances.
18. Maintaining the self-respect, personal dignity, and physical safety of each resident.
19. Working cooperatively with all other staff and relating favorably to residents and their families.
20. Being familiar with and able to apply all our home's accident, fire safety, OSHA, and emergency procedures.
21. Being familiar with The Adult Care Home Residents' Bill of Rights and assisting residents with exercising these rights.
22. Avoiding careless treatment of Adult Care Home equipment and utilization of supplies.
23. Participating in job-related continuing education as required.
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Requirements
In order to be considered for this role, you must meet the following requirements:
* Be a Certified Assisted Living Administrator with experience working in an Assisted Living Facility.
* Possess a College Degree (preferable) or a High School Diploma or GED.
* Be able to read, write, understand, and follow directions.
* Have no substantiated findings on the NC Personnel Registry or Health Care Program.
* Have clear SBI and DMV records and maintain them during the period of employment.
* Pass a two-step tuberculin skin test (first test prior to hire and second test within two weeks of the first test).
* Be able to carry out your responsibilities in a proactive manner.
* Think outside the box and draw on the strengths of others to assist you, remembering that ultimately, you are responsible for ensuring the overall financial and regulatory operations of the community.
* Possess good written and verbal communication skills.
* Possess good computer skills.
* Be able to push, pull, or lift at least 50-pounds.
* Be able to relate positively to residents and families and to work cooperatively with other employees and vendors.
* Hold a valid NC Driver's License.
* Have had at least 8 years of driving experience, as this is a requirement of our liability insurance carrier.
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