What you will doYou are an expert in our digital solutions, both software and Hardware.You lead (complex) IT integrations and are end-to-end responsible for the IT component.You support commercial and operational colleagues in a pre-Sales role.You act as a technical advisor for customers and translate their needs into tailored solutions.You handle configuration and implementation on-site or remotely.You communicate effectively with all stakeholders: customers, suppliers, and internal teams.You follow up with customers during the hypercare period after go-live.You manage service requests and IT-related issues from existing customers.You represent DHL Express IT during business performance reviews.You take ownership of internal IT projects and contribute to improving best practices. who you areYou hold a Bachelor's degree in Applied Informatics, Computer Science, or equivalent through experience.You have at least 4 years of relevant experience.You have knowledge of WebServices and EDIFACT messages.Development skills are a plus.You have affinity with eCommerce platforms.You are analytically strong and results-oriented.You work accurately and with attention to detail.Taking ownership is second nature to you.You are customer-focused, solution-oriented, and stress-resistant.You communicate fluently in Dutch, French, and English (or are willing to learn).You are flexible in working hours. what to expectAt DHL Express, you don't just get a job—you get a career full of opportunities. You will be part of a Business IT organization within the Customer Facing IT team, working closely with our Key