Cloud Operations Architect
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About the Role:
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We are seeking a highly skilled Cloud Operations Architect to join our team. As a key member of our organization, you will be responsible for ensuring that our customers' AWS environments remain operationally healthy while reducing cost and complexity.
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Your Key Responsibilities:
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* Advise on solutions and provide technical guidance to customers
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* Ensure AWS environments remain operationally healthy while reducing cost and complexity
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* Develop trusting relationships with customers, understanding their business needs and technical challenges
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* Drive technical discussions regarding incidents, trade-offs, and risk management
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* Consult with partners from developers through to C-suite executives
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* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
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* Proactively find opportunities for customers to gain additional value from AWS
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* Provide detailed reviews of service events, monthly & quarterly metrics, and detailed pre-launch planning
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* Solve a variety of problems across different customers as they migrate their workloads to the cloud
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About You:
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To succeed in this role, you will have experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, or Cloud Architect. You will also have external customer-facing experience and be able to clearly articulate to small and large audiences.
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You will have a strong understanding of operational parameters and troubleshooting for four (4) of the following areas: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment.
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Benefits:
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As a valued member of our team, you will enjoy a range of benefits, including work/life balance, inclusive team culture, mentorship and career growth opportunities.
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About Us:
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We are Amazon Web Services, the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power businesses around the world.
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