Harte Hanks is a global marketing services organization specializing in multi-channel B2B & B2C marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, fulfillment and contact center solutions. We are looking for an enthusiastic ambitious Program Coordinator to join our Belgian operations in Hasselt and support high-profile, international client accounts—primarily in the high-tech and pharmaceutical sectors. In this client-facing role, you’ll ensure flawless execution of digital and fulfillment programs, coordinate daily operations, and coordinate cross- functional collaboration between internal teams and third-party vendors to meet and exceed client expectations.
Junior profiles with the right mindset and eagerness to learn and to grow are welcome to apply.
Support the program/account management teams with their daily client management activities where needed
Support the program/account management teams with new project rollouts by managing planning, timelines, and task follow-ups
Client Relationship & Quality Coordination:
Help developing trusted relationships with client services teams and key client stakeholders
Monitor program health and ensure SLAs, KPIs, and quality standards are consistently met
Reporting & Financial Coordination:
Initial successful experience in a similar coordination, operations, or client service role—experience in pharmaceutical, fulfillment, or digital industries is a strong plus
Professional Bachelor or university degree preferred
Strong organizational, administrative and time management skills to handle various deadlines simultaneously
Comfortable working with figures and data
Proficient written and verbal communication skills in English and French (any additional language is a plus)
Comfortable using Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, Teams); Ability to communicate effectively with senior stakeholders, external partners and technical teams alike
A real team player who shares ideas and builds strong relationships
At Harte Hanks we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics.