Harte Hanks is a global marketing services organization specializing in multi-channel B2B & B2C marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, fulfillment, logistics and contact center solutions. Join our Belgian team in Hasselt and play a key role in supporting high-profile international clients within the high-tech and pharmaceutical sectors.
This client centric role combines hands-on daily management, execution, strategic thinking, proactive communication, and a continuous drive to optimize processes, client experience, and program performance. You will coordinate end-to-end digital, print, fulfillment, and logistics programs, including vendor management, warehousing, inventory, packing, shipping, and global delivery operations.
In return, you will join an energetic work-hard, play-hard team culture in Hasselt where collaboration, performance, team spirit, and having fun go hand in hand.
Support the account management teams with their daily client management activities where neededTake ownership of project implementations from initial planning and client alignment through execution, go-live, and post-implementation optimizationClient Relationship & Quality CoordinationHelp developing trusted relationships with client services teams and key client stakeholdersMonitor program health and ensure SLAs, KPIs, and quality standards are consistently metReporting & Financial CoordinationSupport monthly invoicing activities with accuracy and timeliness
Initial successful experience in a similar coordination, operations, or client service role—experience in pharmaceutical, fulfillment, or digital industries is a strong plusAbility to balance strategic thinking with operational hands‐on delivery to ensure solutions actually work for clientsAbility to combine creative thinking with practical executionComfortable working with figures and dataStrong organizational, administrative and time management skills to handle various deadlines simultaneouslyProficient written and verbal communication skills in English and Dutch (any additional language is a plus)Comfortable using Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, Teams)Ability to communicate effectively with senior stakeholders, external partners and technical teams alikeProfessional Bachelor or university degree preferred
At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics.