Reports To:
Vice President of Donated Goods Retail
FLSA Status:
Exempt
Mission Support:
Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.
Position Summary:
Oversees the “New Goods” program, managing strategic sourcing, procurement, vendor negotiations, and optimization. Identifies opportunities to reduce costs without compromising product quality and availability, and ensures alignment with organizational goals.
Essential Duties and Responsibilities:
* Develop and maintain strong, effective vendor relationships to identify and procure merchandise suitable for GWH retail stores.
* Negotiate and obtain bids and/or quotes for all purchasing needs from suppliers and contractors, including monitoring their progress and assessing the quality of services provided.
* Request quotes, document and analyze bids received, and determine the best supplier for our goods based on costs, quality, terms, and other factors.
* Attend tradeshows and industry events to source new vendors and stay current on market trends.
* Create and execute merchandising strategies and product assortments aligned with seasonal, consumer, and business trends.
* Ensure program key performance indicators are met, specifically revenue, sell-through, and margin targets.
* Collaborate with the New Good Coordinator to replenish warehouse stock and maintain inventory levels to fulfill weekly store orders.
* Oversee inventory tracking, order fulfillment, and receipt confirmation to ensure data accuracy and operational efficiency.
* Ensure accurate documentation and clear communication between the DGP and Accounting & Finance departments.
* Manage inventory and cycle count processes in collaboration with retail leaders and accounting.
* Generate and submit purchase orders through financial systems (D365) while maintaining system data integrity.
* Ensure timely entry and updates of new vendors and products in systems (D365).
* Support Senior Management with strategic and operational initiatives related to New Goods.
* Provide clear and effective written and verbal communication to both internal and external stakeholders.
* Assist with documentation of all related policies, procedures, and work instructions.
* Stay informed about market and regulatory changes affecting vendor relations and product compliance.
* Maintain a database of key vendors and keep information current, including price lists, contracts, and shipping details.
* Attend scheduled meetings and training.
* Perform other duties as directed by management to support evolving organizational needs.
Additional Responsibilities:
* Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
* Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
* Maintain a high level of confidentiality.
* Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
* Adheres to local, state, and federal laws and regulations.
Minimum Qualifications:
* A bachelor’s degree is preferred; equivalent professional experience may be considered in lieu of a degree.
* A minimum of four (4) years of experience in procurement or buying is preferred.
* At least two (2) years in retail sales or merchandising is preferred.
* Excellent computer skills (proficiency in Microsoft Office).
* Familiarity with enterprise-level accounting systems such as Microsoft D365, etc.
* Ability to read, write, and communicate effectively in English.
* Ability to communicate and interact well with a variety of personality types.
* Excellent communication, negotiation, and organizational skills.
* Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.
Key Performance Indicators (KPI):
* New Goods actual sales vs. budget
* New Goods cost of goods vs. budget
* New goods sell-through at initial price
* Days from arrival of new goods orders to distribution to stores
Physical Requirements/Work Environment:
* Ability to sit, stand, bend, and reach.
* Ability to lift, push, and pull up to 30 lbs.
* Able to spend most working hours at a computer.
* Moderate indoor noise with periodic exposure to outside temperatures.
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