PWe are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. /ppWe are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. /ppHere, we like to say that technology is not the end, but the means: what really matters are the people who drive it all. /ppOur mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. /ppWe are a company, A GROUP, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects. /ppMore than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses. /ppIf you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. /pbr /pWe are seeking an energetic and detail-oriented strongProvisioning Support Expert /strong for our 6-month-project in the pharmaceutical industry, based onsite at our Zaventem office. As part of our team, you will play a critical role in preparing and installing IT equipment for clinical studies, working closely with global operational teams, vendors, and clients. /p pstrongKey Responsibilities: /strong /pulliOversee end-to-end provisioning of client projects, managing timelines, resources, vendors, and partners. /liliAssess and review global mobile computing and logistics requirements to support clinical systems and trials. /liliCoordinate procurement, shipping logistics, and documentation for hardware delivery (including import/export requirements). /liliManage inventory, hardware purchases, and warranty processes, ensuring availability and quality standards are met. /liliTrack project progress, communicate status and risks to management, and ensure tasks and deadlines are achieved. /liliDevelop and maintain SOPs, enforce project standards, and drive process improvements within the team. /liliProvide support for cross-functional teams, collaborate in project planning and maintenance, and contribute to solution design. /liliServe as a mentor within the provisioning team, ensuring knowledge sharing and adherence to best practices. /liliAssist with application testing, documentation, and business development activities as required. /li /ulbr /ulliFluent English language skills are required; /liliKnowledge of current and emerging technologies, service delivery processes, clinical practices, and mobile computing; /liliExperience in logistics and telecommunications; /liliStrong time management skills; /liliAbility to remain poised, patient, and respectful in challenging situations; /liliExperience with project rollouts on a global scale; /liliExcellent interpersonal and organizational skills; /liliAbility to work independently as well as collaboratively within a team environment; /liliStrong computer and technical proficiency; /liliExperience in vendor management; /liliKnowledge of software development and testing is preferred; /liliExperience and knowledge in cross-functional project management methods, teams, and techniques; /liliFamiliarity with information technology applications, processes, software, and equipment; /liliSkilled in technical planning for IT projects; /liliAbility to work with groups to build consensus; /liliExperience in establishing standard processes for shipping and logistics; /liliAbility to communicate effectively with senior management and direct reports; /liliExcellent oral and written communication skills, with an understanding of how to handle difficult or sensitive information tactfully; /liliAbility to manage multiple projects simultaneously and thrive in a collaborative environment; /li /ulbr /ulliPersonalized learning journeys and a structured career path; /liliInternational work environment with multicultural teams; /liliAccess to LinkedIn Learning, internal mentoring programs, and the global SAI Library for AI empowerment; /liliCorporate Benefits platform with offers from leading brands; /liliEmployee Assistance Program (EAP) with psychological, legal, and financial counseling for you and your family; /liliExtra vacation days, with additional days based on seniority; /liliComprehensive hospitalization and group insurance, with the option to include family members; /liliMeal vouchers, referral program, and travel reimbursement (public transport 100% reimbursed); /liliEcocheques; /li /ul pThe preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. /pbr / Service Delivery, Senior management, Pharmaceuticals, Clinical Research, Software Use, Managing Timelines, Delivery, Knowledge Transfer, Project Progress, IT project, Procurement, Projects, Computer Technical, Attention to detail, Coordination, Communication, Delivery Process, Export-Import, IT Equipment, Offering Support, Vendor Management, Provisioning, Application Testing, Process Development, Development testing, Vendors, Logistics, Warranty, Clinical Practice, Documentation, Maintenance, Respect For Others, Project planning, Technical planning, Mobile computing, Telecommunication, Project Rollout, Ensure Availability, Shipping Logistics, Hardware, VOS, Customer Projects, Quality Control, Solution Design, Risk Management, Best Practices, Communication, Energetic, Organization Skills, Cross Functionality, PlanningIT, End to End