Impress is the #1 AI-Driven chain of orthodontic clinics with fully digital processes in Europe. We have
revolutionized the invisible orthodontic sector with the best team of professionals
specialized in making people smile and using the latest technology for the diagnosis,
treatment, and follow-up of all cases.
To do this, we develop both web and mobile products for users, as well as internal software
for clinics, and together with the ML department we are changing the whole industry.
Our business model, a true combination of medical expertise and digitalization has been
recognized in the top fastest-growing HealthTech companies by Forbes and we are
currently listed as a LinkedIn Top 10 startup!
We are seeking a Senior Product Manager to join our Care stream.
The Care stream is deeply connected to clinical success, patient satisfaction, adherence, and long-term outcomes. You’ll collaborate across Product, Medical, Booking, Labs, Ops, Clinics, and Engineering to ensure our tools and processes help every patient complete treatment smoothly and successfully.
Key tasks:
* Own the full Care journey: from onboarding to treatment success.
* Partner with Medical teams to improve the EMR & Monitoring System, clinical workflows, and interventions.
* Identify dropout risks and translate adherence insights into actionable features (alerts, nudges, content).
* Improve digital engagement via mobile app, emails, and chat.
* Ensure seamless integration across patient-facing and backend systems.
* Define and track clinical KPIs tied to engagement, progression, and support quality.
Requirements:
* Experience: 5+ years as a Product Manager, ideally in health tech, SaaS, or sales-focused platforms. Experience with clinic or operational management systems is a plus
* Customer-Centric Mindset: Strong ability to identify user needs and translate them into actionable product features
* Analytical Skills: Data-savvy with experience in leveraging analytics tools to drive decisions and measure product success
* Collaboration Skills: Proven success working with engineering, design, and business teams in a fast-paced environment
* Agility: Comfortable with ambiguity and ready to pivot as business needs evolve
* Tech Know-How: Understanding of Agile methodologies and tools like Jira, Confluence, or similar
What We Offer:
* 27 Paid Vacation Days to ensure you have ample time to relax and recharge
* Sick Leave Coverage for when you need to focus on your health
* Enjoy Spanish Public Holidays on top of your vacation days
* A company-provided laptop and necessary equipment to help you excel in your role
* Exclusive Teeth Aligner Benefits as part of your employee perks
* A modern, vibrant workplace where collaboration and creativity thrive
* A team that feels more like a family, with plenty of laughs and support along the way
* A stylish office in a prime location, perfect for inspiring ideas and good vibes