Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Your next challenge:
As the global product manager for Merchants Complementary Services, your main objectives will be to:
* Define the products to deliver the value added services offers, in a global/mutualized way, for our countries
* Work with the offers team to efficiently test and learn new offers in countries and own the product discovery process for each offer typology, in collaboration with priority countries
* Prioritize & sequence the roadmap for the product platform capabilities
* Act as product owner with the squads who will build the products
* Ensure transverse alignment with country and global stakeholders to ensure that they are fully aware of global standards and global roadmap
* Define the KPIs and metrics that will be followed to measure the success of the products
* Act as the EPIC owner for related EPICs (BUILD) and co own with country EPIC owners for country deployment
Day to Day you will:
* Identify business and user needs that should be fulfilled by the products
* Contribute to building the B2M Product Vision & Roadmap with Global tech teams, Global Offers team, UX, UI, Global Digital Marketing and Countries Product, CX, Merchants and Tech teams
* Slice and prioritize the global Product Backlog items to maximize value leveraging Scaled Agile
* Work with Global squads (UX, digital marketing, data, IT, architecture) to refine multi country features
* Analyze the performance of the touchpoints & APIs under your responsibility, with the support of a Product Data Analyst, to continuously improve the customer experience and your business contribution
* Communicate largely on your product roadmap to inspire countries to share opportunities and adopt more mutualized solutions
* In collaboration with country POs, maintain an up to date mapping of all your functional capabilities, with clear view of scale and business value realisation
Most of all, youll have the opportunity to inspire us with your unique perspectives and ideas, working in an agile way to create the future o