Job Description
Your Team
We are looking for a Store Manager to efficiently manage the daily operation of the store, including sales, customer service, operations and administration, communication, merchandising, and team development.
Your missions
-Meet personal and store sales targets
-Assist in the tracking, monitoring, and communication of business results
-Continue to develop personal sales techniques and assist in the development of
associates’ sales techniques to maximize sales
-Ensuring all Policies & Procedures are compliant
-Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans.
-Resolve all client problems and complaints quickly and effectively
-Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)
-Assist in the implementation and maintenance of all merchandising/visual directives
-Ensure the sales floor organized and always reflects the correct visual image
-To recruit, train and develop staff
-Ensuring the integrity of payroll and the payroll process
-Continually evaluate the performance of each employee and provide constant feedback to ensure results
-Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary
What we offer
* Transport allowance
* Monthly team bonus scheme
* Exclusive staff discounts
* Uniform
* Meal vouchers
Qualifications
About you:
* You have more than 3 years of experience in management in the premium/luxury retail industry.
* You show adaptability to customers and business needs, a commercial mindset and are able to supervise and motivate a team.
* You speak Dutch
Next step?
Our HR team and Regional Director will review your profile and contact you for an interview.
Additional Information
We welcome all personalities from all cultures, backgrounds, tastes and experience and we value what makes you unique.