Description We are looking for an Operations Specialist for Starbroker. StarBroker is the in-house carrier of DHL Global Forwarding. On behalf of our network, we contract air freight capacity on strategic routes worldwide, particularly from Europe. We use both part- or full charters and scheduled service carriers. Your tasks will include: Processing and following up on the daily export document flow, including customs clearance Coordinating activities with the warehouse Coordinating document flows with customer service teams Reporting and following up on paperwork irregularities Providing updates to the airline and destination Rescheduling shipments Company DHL Global Forwarding is vital in international trade! We ensure that our customers can distribute their products internationally through air, ocean, and road transport. Through our close collaboration with airlines and shipping companies, we make sure that all kinds of products (the medicine you take, the clothes you wear, the chocolate you love to eat, the new mirror for your car, the large crane you see in your street, the COVID-19 vaccine) reach their destination on time, often on the other side of the world. The missions and values of DHL Global Forwarding are: Purpose : Connecting People and Improving Lives GoGreen : Aiming for zero emissions by 2050. Currently, we plant a number of trees sufficient to neutralize our CO2 emissions. Every LCL shipment in Ocean Freight is CO2 neutral for our company. GoHelp and GoTeach : Supporting various charitable causes Profile Who are you? You have initial experience in air freight or a degree in logistics You handle administrative processes with precision You are a strong communicator and a team player You are customer- and quality-driven You speak English and can express yourself in Dutch. French is a plus You are looking for a long-term professional commitment Offer What can we offer you? You will be part of a young and dynamic team. You will receive a competitive salary, supplemented with additional benefits. Moreover, you will be offered various training programs. You will have daily contact with the world to further develop your skills. You will also have many opportunities to advance in your career at the largest logistics company in the world. Working hours from 11h30 to 20h00