Change manager

Change Manager, you own the change of your initiative end-to-end and ensure it translates into tangible adoption and impact. You bring the initiative to life by shaping a clear story, engaging stakeholders, and driving behavioral change so that new ways of working are effectively applied and sustained.

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

You act as a sparring partner and challenger to the project team and stakeholders, ensuring that change is embedded in delivery—not treated as an afterthought. You bring clarity in moments of uncertainty, helping stakeholders move forward when the path is not yet clear.

Role Expectations

To bring the role to life, you are expected to:

• Push teams beyond awareness into real adoption and behavior change in a way that keeps people engaged—not defensive
• You act as a coach and challenger, helping others move forward
• Provide clarity and direction by turning ambiguity into a clear path, allowing stakeholders to act in a way that focuses on people-first change
• Not rely on communication alone—you connect, build trust, and actively involve stakeholders
• Sense where things get stuck and unblock them
• Stay ahead and hands-on
• Anticipate risks early and balance strategic thinking with practical execution

Requirements:

Key Responsibilities

1. Own and shape the change approach

• Define and drive a pragmatic change approach and plan aligned with the ELITE framework (ADKAR)
• Translate the initiative into a clear narrative (why, what, impact)
• Ensure change is proactive and embedded in delivery

2. Drive stakeholder engagement and alignment

• Identify and engage key stakeholders with a targeted approach
• Guide stakeholders toward people-centered ways of driving change
• Ensure alignment to avoid fragmentation and inconsistent adoption

3. Enable adoption and behavioral change

• Define the key behaviors required for success
• Drive actions that move stakeholders from awareness to real adoption
• Ensure enablement (training, coaching, support) is timely and relevant

4. Embed change into governance and delivery

• Integrate change into planning, cadence, and decision-making
• Provide visibility on adoption, readiness, and risks
• Ensure alignment with ELITE PMO and cross-initiative coherence

Your profile

• Proven experience in leading xphnsxz change within complex transformation environments (min. 5 years)
• Ability to translate strategy into clear, actionable change approaches and actions tailored to stakeholders
• Experience with structured methodologies (e.g., ADKAR), applied pragmatically
• Strong stakeholder management and influencing skills, with the intuition to build trust and guide without resistance
• Ability to challenge constructively while maintaining engagement and ownership
• Clear and impactful communicator, able to craft compelling and understandable narratives
• Hands-on mindset: comfortable combining thinking and doing
• Comfortable working in multi-stakeholder, program-driven environments
• Able to navigate ambiguity and create clarity and direction
• Good level of Dutch and/or French and English is required