Sales / Direct Customer Success / Direct Customer Care
Rue du laid burniat, 5, 1348 Ottignies-Louvain-la-Neuve, Belgium
About the job
At Odoo, we collaborate closely with fiduciary partners who manage hundreds of clients using Odoo. Our goal is to help them get the most out of our solutions, while maintaining a smooth and proactive relationship.
We're looking for a Partnership Manager to strengthen our relationship with fiduciaries in Belgium. You'll be the key contact for our partners, ensuring they benefit fully from their collaboration with Odoo and helping them deliver the best experience to their end clients.
You'll never get bored
Responsibilities
Build and maintain long-term relationships with our fiduciary partner
* s
Act as their main contact for any questions related to their clients' use of Odo- o
Regularly reach out to fiduciaries to check how things are going, share product updates and identify potential opportunitie- s
Collaborate closely with our Direct Sales team to share upsell leads or opportunities when relevant, without managing the commercial process yoursel- f
Ensure fiduciaries benefit from all available advantages (free users, partnership conditions, etc.- )
Support fiduciaries in understanding new features or offers relevant to their client- s
Requirements
* Business Degree (Bachelor or Master)
Strong relational skill- s
Excellent communication skills in- French, English and Dutch
Strong organizational and administrative skills: you'll have a lot of clients to manag- e
Ability to work autonomously and manage prioritie- s
Valid work permit for Belgium
Who you are
You enjoy building
* strong professional relationships and following up proactively.
You are- well-organized and comfortable managing administrative processes.
You like- understanding business relationships and helping partners grow.
You have- a positive and structured communication style.
You spea- k French and Dutch, and you are comfortable working in English.
Previous experience working with fiduciary firms or in a partner management / customer success role is a plus, but not mandatory.
What matters most is your curiosity and your willingness to understand the sector.
What's great in the job?
Get ready for some serious responsibilities and the freedom to shine in a rapidly evolving company. You'll be part of an awesome team in a friendly and open work culture.
Expect diversity in your projects, giving you a chance to dive into various business industries and broaden your horizons. And here's the cherry on top: you'll get two weeks of intensive functional training, culminating in a shiny certification.
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What we offer
Full-time CDI
A 38 hours/week contract including 2 days of home-working per week and flexible hours.
Peaceful work environment
Located in Louvain-la-Neuve, away from the city rush. Cosy offices, a gym with free classes, and a lunch room.
Flexible salary package
Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover all your expenses, and much more
Training
6 days/year, including 3 of your choice, for personal development.
Exchange program
After 2 years of experience, to a similar position in a subsidiary of Odoo.
Chef cooking delicious lunch
Lunch meals every day at the office, as well as free coffee and fruits from local producers.
Because well-fed employees are happy employees.