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Join to apply for the Product Quality Director (BE) role at CluePoints
Job Description
About CluePointsAt CluePoints, we empower leading life sciences organizations to run smarter, faster, and more compliant clinical trials using data-driven insights and risk-based quality management. As we scale our SaaS platform and engineering capabilities across domains, we're investing deeply in quality—not just as a checkpoint, but as a core driver of innovation and trust.
Job Description
About CluePointsAt CluePoints, we empower leading life sciences organizations to run smarter, faster, and more compliant clinical trials using data-driven insights and risk-based quality management. As we scale our SaaS platform and engineering capabilities across domains, we're investing deeply in quality—not just as a checkpoint, but as a core driver of innovation and trust.
Your MissionWe are looking for an experienced, pragmatic, and visionary Director of Product Quality (leading the Quality & Testing organization) to lead the evolution of our quality practices across the full software lifecycle. Reporting directly to the VP Product Operations & Quality, you will own and scale the team, strategy, and culture needed to drive quality initiatives, ensure regulatory compliance, and champion a culture of continuous improvement. You will collaborate cross-functionally to deliver exceptional, reliable, and compliant products that exceed customer expectations.
Job Requirements
* Lead the development and execution of the product quality strategy, ensuring alignment with business objectives and regulatory requirements.
* Oversee the implementation and continuous improvement of quality management systems (QMS) for our software products, including validation, testing, and documentation processes.
* Partner with Product, Engineering, Clinical, and Customer Success teams to embed quality and compliance throughout the product lifecycle.
* Drive adoption of CI/CD-integrated test automation, including pipeline smoke tests, bug coverage analytics, and automation tooling across squads.
* Monitor and analyze product quality metrics, identify trends, and drive corrective and preventive actions.
* Ensure compliance with relevant industry standards (e.g., GxP, ISO, FDA 21 CFR Part 11) and support regulatory audits and inspections.
* Champion best practices in risk management, defect prevention, testing strategy, and process optimization.
* Mentor and develop a high-performing quality team, fostering a culture of accountability, collaboration, and innovation.
* Serve as the primary point of contact for product quality matters, both internally and externally.
* Collaborate with leadership to support business growth, customer satisfaction, and operational excellence.
Job Responsibilities
* 8+ years of experience in product quality, quality assurance, or quality operations, with at least 5 years in a leadership role within a SaaS software development environment.
* Strong track record in regulated B2B SaaS environments (life sciences or healthcare ideal).
* Deep understanding of software delivery lifecycle, DevOps culture, and test automation strategies.
* Proven ability to lead cross-functional teams and drive organizational change.
* Strong analytical, problem-solving, and decision-making skills.
* Excellent communication and cross-functional leadership skills.
* Comfort with ambiguity, and a drive to create clarity through structured coaching and processes.
Job Benefits
REASONS TO JOIN US
* Flexibility is part of our DNA
* Many activities are organized during the year such as team lunches, happy hours, team buildings, holiday parties and many other celebrations!
* At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
* You’ll work with a fast-growing, multi-disciplinary and international team representing over 30 different nationalities, in an English-speaking working environment.
* You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
* Last but not least, we offer competitive salary & benefits such as meal vouchers, pension plan, health insurance, mobility budget (company car/housing allowance), working from home allowance, hybrid work organisation (home/office), and many company perks (sports, social activities, goodies, yoga, board game nights, PS5, etc.).
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering, Product Management, and Quality Assurance
* Industries
Pharmaceutical Manufacturing and Software Development
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