Job Title: Business Analyst
Job Type: Contract
Who can apply: Anyone
Location: Brussels Belgium
Language: English & French
Work regime: Hybrid (2 days/week onsite)
Keywords: Business Analyst, Retail Banking, consumer banking or personal banking B2C, IT developments, Client management
Sector
Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that meet the evolving needs of its stakeholders.
Position Overview:
Our client is looking for a Senior Business Analyst (7–14 years’ experience)
You’ll act as a bridge between business and IT, helping to shape and deliver effective solutions related to Retail Banking and Client Management, particularly with attention to regulatory requirements.
* Perform Business analysis of business processes
* Capable to coordinate business needs and elaborate appropriate requirements
* Elaborate requirements which can be understood by business and IT (including acceptance criteria)
* Elaborate business flows
* Perform communication to stakeholders and explain the TO BE situation
* Help in performing tests and follow-up on I.T. developments
What you'll do:
* Analyze business processes to understand current and future needs
* Gather and document requirements from stakeholders in a way that's clear for both business and IT teams
* Define acceptance criteria to guide development and ensure solutions meet expectations
* Design and document business process flows (AS-IS and TO-BE)
* Communicate with stakeholders to explain changes and the future state
* Support IT testing efforts and track development progress to ensure quality delivery
* Retail Banking knowledge – understanding of banking products, services, and processes
* Client Management knowledge – especially within the regulatory context (e.g., KYC, AML, GDPR)
* Strong ability to translate business needs into technical requirements
What you bring:
Retail banking, also known as consumer banking or personal banking, is the part of banking that deals directly with individual customers rather than companies or other banks.
Individuals
* Households
* Current accounts (checking accounts)
* Savings accounts
* Debit and credit cardskey
* Personal loans
* Mortgages
* Auto loans
* Mobile and online banking
* Insurance (in some cases)
A little about us:
Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.
* Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
* Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
* Delivers strategic technology and business transformation solutions globally.
* Operates through global delivery centers across North America, Asia, and Europe.
* Provides services for data centre migration and workload development for cloud service providers.
Awardee of prestigious recognition including:
* Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
* Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
* American Best in Business, Globe Awards, Healthcare Vulnerability Technology Solutions, 2023
* Global Health & Pharma, Best Full-Service Workforce Lifecycle Management Enterprise, 2023
* Received 3 SBU Leadership in Business Awards
* Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023