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Lightspeed is currently seeking a highly capable and dedicated full-time People & Culture Coordinator to join our team for a 9 month, fixed term period. We are looking for an exceptional candidate who possesses excellent organisational skills, values confidentiality, and pays meticulous attention to detail. You will report directly to the People Business Partner, playing a vital role in ensuring the smooth day-to-day operations of our People & Culture function for the Netherlands and Belgium.
As the right hand to our People Business Partners, Payroll, and People Operations team members, you will play a critical role in managing the complete employee lifecycle, ranging from conducting onboarding sessions to ensuring HRIS data integrity and generating insightful reports. This role is truly the backbone of the function responsible for nurturing our most valuable asset: Our people.
Our joint mission
Lightspeed powers the businesses that are the backbone of the global economy.
Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future.
We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed!
Role
1. Own the employee lifecycle support and administration for the Benelux region (new hire paperwork, onboarding, role/salary changes, Workday updates, time off management including arbodienst support, leaves and terminations, involving the preparation of documentation), tracking/processing information and record-keeping
2. Collaborate with our office management, IT, Recruitment and People Business Partners to ensure smooth onboarding and offboarding processes for the Benelux team
3. Perform audits on system information to ensure data integrity while maintaining strict confidentiality and building on our internal control mechanisms
4. Assist in coordination of employee programs that may include training, recognition, DEI, volunteering, and wellness programs
5. Provide general administrative support to the People team and take on special People projects as needed
And a little bit of...
6. Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.
7. Identify, recommend and proactively take initiative for process and workflow improvements that will allow us to scale and support our significant growth goals
Experience
8. A minimum of one year of experience in a HR or an office administrative role, demonstrating proficiency in effectively managing high-volume workflows
9. Experience with Google drive, Workday, ADP, Ashby, ServiceNow, Google sheets or similar software
10. Basic understanding of employment laws, regulations, compliance requirements and the differences across Benelux
11. Fluent in both Dutch and English
Attributes and skills
12. An acute eye for detail and accuracy is crucial to ensuring accuracy in data entry, documentation, and HR processes, minimising errors and discrepancies.
13. A customer-centric approach to HR service delivery, focusing on responsiveness, empathy, and professionalism when assisting employees with HR-related inquiries and concerns.
14. Ability to handle and analyse large volumes of employee data accurately, ensuring data integrity and maintaining strict confidentiality.
15. Aptitude for identifying and resolving HR-related issues promptly and efficiently, while adhering to established policies and procedures.
What’s in it for you
16. Lots of autonomy, flexible work culture and the possibility of remote work
17. Genuine career opportunities in a company that’s creating new jobs every day
18. Work in a team big enough for growth but lean enough to make a real impact.
19. Benefits & perks
20. Development of very high-traffic products used at the global scale
21. Exposure to modern and proven technology
22. Become a valued part of the diverse and inclusive Lightspeed family
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
23. 20 legal + 5 extra-legal paid vacation days
24. Pension contribution and holiday allowance
25. Health and wellness benefit of 400€ per year
26. Mental health online platform and counseling & coaching services
27. Paid leave and assistance for new parents
28. Volunteer day
29. Regular in office events and lunches
30. Yoga & Bootcamp classes