Job Title:
Technical Writer
About the Role:
We are seeking a skilled professional to create high-quality technical documentation, including architecture, user manuals, system documentation, installation guides, FAQs, and other support materials.
Main Responsibilities:
1. Develop, write, and maintain accurate, clear, and concise technical content.
2. Create Service Level Agreements (SLAs) in accordance with predefined definitions and requirements.
3. Collaborate with engineering and product management to gather information and understand documentation needs.
4. Edit and improve existing documentation to ensure consistency, comprehensibility, and compliance with industry standards.
5. Work closely with subject matter experts to create documentation that meets user needs and supports product goals.
6. Use various MS Office tools, including Visio, to enhance technical content.
7. Maintain a documentation repository and ensure it is up-to-date with the latest product releases and updates.
8. Create visual aids, such as diagrams, charts, and screenshots, to enhance understanding of technical content.
9. Review and provide feedback on documentation created by other team members to ensure quality standards.
Requirements:
Hard Skills:
* At least 5 years of experience in content creation and technical writing within an enterprise, professional services organization, or similar practice. IT Infrastructure experience is beneficial.
* Working knowledge of documentation tools and repositories to develop templates, manipulate, and manage technical content.
* Experience working directly with engineers and other technical subject matter experts.
* Familiarity with High Voltage Direct Current (Hvdc) systems and related maintenance procedures is advantageous but not mandatory.
* Languages: English is mandatory for documentation; native Dutch or French with a passive understanding of the other language.
Soft Skills:
* Customer-oriented
* Autonomous and resilient
* Ability to manage multiple priorities and deliver results in a dynamic environment
* Team-player with a positive and constructive attitude
* Versatile, flexible, and agile
* Technology-driven, continuously learning
* Able to present/communicate the designed solutions to business & technical audiences
Additional Information:
Full-time position
Flexible work arrangement with remote work options available