About the RoleWe are looking for a Business Analyst to join our Business Process Improvement, based in our European Distribution Center in Machelen. In this role, you will act as a key bridge between business users and IT, supporting and improving end‑to‑end processes across Customer Service, Supply Chain, Logistics, and Operations, primarily within SAP and related systems.You will work in a collaborative, international environment, supporting both project-based initiatives and day-to-day operations. The role combines business analysis, process optimization, system support, and project management, with a strong focus on standardization, automation, and continuous improvement.This is a hands-on, on-site role within a team of system and process experts, supporting business-critical systems that enable efficient order-to-billing and distribution operations.Key ResponsibilitiesAct as the link between business users and IT, translating business needs into system and SAP requirementsAnalyze and improve business processes within Supply Chain, Customer Service, Logistics, and OperationsSupport SAP and related systems, including testing, documentation, and user trainingContribute to system enhancements, digitalization, and automation initiativesManage or support small- to medium-sized projects using Lean and continuous improvement principlesProvide analytical support through data extraction, reporting, and business insightsSupport day-to-day operations and collaborate closely with cross-functional teamsQualifications & ExperienceRequired:Bachelor’s or Master’s degree (or equivalent experience) in Business Administration, Business Informatics, Engineering, Economics, Science, or a related field1–3 years of relevant experience in an international business environmentStrong analytical, problem-solving, and communication skillsVery good understanding of business processes and information systemsStrong Excel and Microsoft Office skillsFluency in EnglishNice to Have:Experience with SAP or other ERP systemsKnowledge of Lean / Six Sigma or process redesign methodologiesTechnical curiosity and system-oriented mindsetExperience working in Supply Chain, Customer Service, Logistics, or OperationsDutch and/or French language skillsWhat We’re Looking ForA customer-oriented, solutions-driven mindsetAbility to multitask and work across projects and operational supportA strong team player who enjoys cross-functional collaborationSomeone who thrives at the intersection of business, processes, and technologySounds interesting?Send your application today though the “Apply” link above. We are reviewing applicants ongoing.