Accenture’s ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some.
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
You are:
Based in Belgium, the ServiceNow Architect supports the sales pursuit activities, integrated solution designs, and complex delivery programs for our large-scale clients. This role requires an energetic, confident, and dynamic leader who has solid presentation skills, and strong technical acumen.
Key Responsibilities:
Support large and complex pre-sales / RFP processes involving multiple technologies:
Manage/ Coordinate involved technology teams in on- and offshore locations across all aspects of technology relevant to the opportunity
Develop technical solution design and work with assigned technical architects and cost architects to create corresponding cost estimates
Present and discuss solutions with client executives
Present technology solution to internal executive approvers
Assess the business impact/return on investment for the more complex components of the technology solution
Facilitate client workshops, document business requirements and develop them into a proposed solution design staffing
Own the ServiceNow architecture on complex delivery programs
Mentor and assist with internal staff to develop and improve skills
Act as customers’ key contact on the proposed technology solution
Work closely with other technology teams such as Insights and Intelligence, Automation and Technology Consulting to create a holistic technology approach and cost estimate that captures all details, dependencies and assumptions of the technology landscape
Establishing oneself as a leader in cross-technology issues and risk mitigation
Ensure solid governance is established on customer engagements
Grow and maintain knowledge of ServiceNow technologies and relevant competitive information within the Service Management, IT Operations, Customer Service Management, HR, and Security Operations space
Qualifications:
Deep knowledge of ServiceNow
Minimum 2 ServiceNow Certifications
Minimum of 5 years’ experience in Technical Consulting
Minimum of 5 years’ experience translating technical solution requirements to business requirements and customer outcomes.
Knowledge of Service Management, ITIL, HR, Security Operations, and Customer Service Management
Executive presentation experience with business acumen
Excellent written and oral communication skills in English, Dutch or French are a plus.
Proven ability to build, manage and foster a team-oriented environment
Proven ability to work creatively and analytically in a problem-solving environment
Strong time management skills
Experience with DevOps and Agile engineering practice
Our offer:
13th month + holiday allowance
Generous time off: With 32 holidays, comprising 20 legal + 12 RTT/ADV days
Essential tools: We equip you with the necessary tools for success, including laptop, smartphone, mobile subscription and internet at home.
Hospitalization insurance and extensive group insurance package
Bonus program: Recognizing and rewarding your exceptional contributions to the team's success.
Training & learning opportunities: Encouraging continuous growth and skill development to reach your full potential.
Green & flexible mobility program: Take advantage of our federal mobility budget and FlexRewards. Whether it's a company car, public transportation, bike lease, or even housing and other options, you decide what suits you best.
Flexrewards: Empowering you to customize your rewards package with our flexible benefits tool to suit your individual needs.
Discount program: Offering discounts at your favorite (online) shops, so you can enjoy life outside of work.
Employee shares purchase plan: Providing an opportunity to become a stakeholder in the company's success.
Eco-cheques: Promoting sustainable living and environmentally-conscious choices. xphnsxz
And many more!