As a Future Banking Talent in Customer & Product Expertise, you will be the first point of contact for individual clients, handling their requests across various banking products: accounts, cards, loans, savings, online banking, and more.
You ensure each interaction is handled with care, clarity, and professionalism, through phone, email, or digital channels.
This role is not a typical client service job: it is a real opportunity to build deep knowledge of the bank's services, sharpen your communication and problem-solving skills, and position yourself for future roles within the bank.
As a Future Banking Talent in Customer & Product Expertise, you have the following profile:
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You hold a Bachelor's or Master's degree: any specialization is welcome
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You have good commands of French and Dutch. English is a plus
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You have excellent communication skills and are client-oriented
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You are proactive, solution-driven, and enjoy working in a structured environment
Our client offers you:
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A solid 2-year track to grow within client services and gain full mastery of the bank's offering
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Real career opportunities after this phase in departments such as product management, compliance, credit analysis, branches, etc.
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A structured onboarding and training path
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A dynamic, supportive team environment
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A strong brand and stable employer in the financial industry