ROLE
As our Category Manager Pets, you'll be the go-to specialist connecting customers, sales, trends, marketing, and merchandising to deliver winning pet products. You'll shape our portfolio, drive pricing strategies, and ensure we stay competitive and innovative—from seasonal drops to permanent ranges.
This role demands someone who thrives on variety, loves the pet industry, and can turn commercial vision into action.
KEY RESPONSIBILITIES
Category Portfolio Management
Oversee the full pet product portfolio offered to each customer, ensuring tailored, relevant, and on-trend assortments.
Manage and coordinate seasonal collections, permanent ranges, and promotional offers for the pet category.
Analyse and optimize portfolio structure, including segmentation.
Key Account Management
Customer Relationship Management. Ensuring continuous key customer support, and satisfaction. Develop and implement tailored account strategies in collaboration with cross-functional teams.
Sales Growth. Identify and pursue opportunities to increase sales within existing key accounts and acquire new business.
Performance Tracking. Regularly analyse account performance, providing actionable insights to both customers and internal teams.
Commercial Strategy & Business Reviews
Lead business reviews for key customers, providing insights, analysis, and recommendations to drive growth and profitability.
Develop and maintain competitive pricing and positioning strategies for all pet products and collections.
Monitor market trends, customer feedback, and sales data to proactively refine our offer and identify new business opportunities.
COMPETENCIES
Are you someone who:
• Drives the pet category with passion—owning the portfolio, shaping pricing strategies, and connecting customers with the right products at the right time?
• Thrives at the intersection of strategy and execution—linking sales, marketing, and merchandising to deliver competitive, innovative solutions?
• Loves variety and moves fast—whether it's launching seasonal collections, running business reviews, or spotting the next big trend in pet?
• Turns commercial vision into reality—balancing big-picture thinking with hands-on, day-to-day impact?
If this sounds like you, we'd love to connect
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