Deadline Date: Tuesday 6 January 2026
Requirement: Software Licence Manager - SDM
Location: Braine-l'Alleud, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 9 February 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
1. Assist in developing, implementing, and maintaining IT asset (software) management processes, ensuring accurate tracking and documentation of all software assets throughout their lifecycle;
2. Required to explain complex software licensing issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non-digital staff again ensuring that understanding is gained;
3. Ensure that confidentiality is always maintained, and that staff adhere to the Data Protection Act, Freedom of Information Act, and the NATO Security Principles;
4. Managing software assets from planning, requests, procurement, approval, deployment, operation/licensing, to retirement, while ensuring compliance with relevant regulations and policies;
5. Assist in overseeing NATO's software licence management processes and procedures, including tracking, monitoring, and optimising the use of software licences to reduce costs and minimise risks;
6. Maintaining accurate and up-to-date records of IT assets, their renewals, and associated costs, especially for software;
7. Collaborating with IT and business stakeholders to plan and manage the procurement of software assets, ensuring alignment with strategic objectives and budgetary constraints, across all NATO customers and divisions;
8. Providing specialist advice and guidance on software and licensing models to colleagues at all levels, including senior management, to support informed decision-making;
9. Monitoring and reporting on the performance of IT assets, identifying opportunities for improvement, and driving initiatives to optimise resource utilisation and reduce costs;
10. Assisting the Head of Software in contributing to asset and budget planning at operational and strategic levels, including the production of dashboards, reports, and analysis as required;
11. Helping to ensuring compliance with relevant regulations, policies, and best practices relating to IT asset and software licence management;
12. Liaising with vendors and suppliers to negotiate contracts, manage renewals, and resolve issues related to IT assets and software licences; and
13. Continuously staying informed of industry trends, advancements, and best practices in IT asset and software licence management, ensuring NATO benefits from the latest knowledge and insights.
Requirements
Skill, Knowledge & Experience:
14. The candidate must have a currently active NATO SECRET security clearance
15. A minimum requirement of a Master's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience.
16. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.
17. Proven 3 years' experience as a Software Licence Manager, Software Licence Consultant, or similar role.
18. In-depth knowledge of Tier 1 software vendor licence practices.
19. Experience in service level management and continuous service improvement.
20. Familiarity with ITIL or other IT service management frameworks.
21. Proven experience in managing vendor relationships.
22. Experience managing/leading small team, preferably in international environment
23. Excellent communication, negotiation, and customer relationship management abilities.
24. Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
25. Training/Certifications: ITIL v4 Foundation