Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
As a Senior IT Business Analyst, specialized in Life Insurance, you will act as an interpreter between the worlds of IT and business, working closely with clients to gather requirements and ensure accurate solution delivery. You will utilize agile principles and methodologies to drive business outcomes and collaborate with cross-functional teams to bring solutions to life.
Your primary responsibilities will include:
* Gather client requirements: Work with clients to gather requirements using various techniques, including agile principles and methodologies, to ensure accurate solution delivery.
* Interface with development team: Collaborate with the development team to ensure requirements are being translated into the solution accurately, tracking progress through development.
* Manage user acceptance testing: Oversee user acceptance testing to ensure the solution meets client needs and expectations.
* Develop training materials: Create training materials and technical documentation to educate the client and user community on the solution.
* Communicate solution value: Communicate the value of the solution to the client and user community, ensuring successful adoption and utilization.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
* Strong knowledge of the Life Insurance value chain, including product development, distribution, underwriting, policy administration, claims, and regulatory compliance.
* High professional proficiency of French and/or Dutch (C1 Level).
* Proven domain expertise in Life Insurance products, including protection products such as term life, whole life, and other traditional/low-variance offerings, with understanding of product structures and customer value propositions.
* Solid understanding of Life Insurance underwriting processes and principles, including mortality risk assessment, underwriting criteria, and the distinguishing characteristics of life underwriting compared to other insurance lines.
* Experience analyzing and supporting sales and customer growth processes, including upselling and cross-selling opportunities across life and related protection products (e.g. disability or income protection).
* Ability to translate business needs into requirements across life insurance processes, with knowledge of customer journeys, policy lifecycle processes, and operational impacts.
* Understanding of risk, compliance, and regulatory considerations relevant to the life insurance domain.
* Experience working with business stakeholders to analyze, optimize, and improve life insurance processes, products, and customer experiences.
Preferred Technical And Professional Experience
* Experience as Scrum Master.
* Knowledge of the structure of AGFISC or FPS Finances.
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