Date: Feb 27, 2026 Employment Schedule: Full time Location:
Sainghin-en-Melantois, FR, 59262 Aalst, BE, 9320 Neuilly sur Seine, FR, 92200
Commercial Assistant Discounters
At Ontex, we are making everyday life easier across generations. Worldwide our 5,500 colleagues are taking pride in their work, guided by our values – Passion, Reliability, Integrity, Drive and Everyone. Every day they are developing, producing, and distributing affordable and sustainable baby, woman and adult personal care products.
As a leading international provider of personal hygiene solutions for retailer brands and healthcare partners, founded in Belgium in 1979 and listed on Euronext Brussels, we believe that innovation should be accessible to everyone.
As we continue being 'Here for you’, we’re looking for a Commercial Assistant Discounters to join our Customer Service team.
As a Commercial Assistant, you enable the sales of products and services by efficiently managing all product information, administrative processes & tools. You provide accurate and timely information to the commercial team members and customers in order to ensure that the sales force can reach the individual and collective sales targets.
Responsibilities:
1. Ensure customers records are up to date in our SAP and CRM system
2. Organize the launch of new products together with customers; manage relevant/required data in the customers’ systems
3. Manage the product life cycle; prepare sales forecasts and inventory monitoring and enable accurate sales reporting (BI)
4. Communicate effectively internally with people from different departments and report to the KAM/Sales Manager
5. Develop an effective relationship with customers (complete tender documents, inform about product changes and availability, follow up on promotions, update prices, etc.)
6. Manage customer complaints and collaborate with the product managers and the quality managers of the production plants to ensure effective complaint handling
7. Ensure the update and follow-up of contractual documents and customer statistics
Requirements:
8. Bachelor degree preferably in sales or marketing
9. 1-2 years of experience in a similar position, ideally in a branded and private label environment
10. Fluent in Dutch, English and German both spoken and written is a must
11. Good mastery of IT tools: MS Office tools (Excel in particular), SAP knowledge is a plus
12. Autonomous, with a strong customer-oriented mindset
13. Good interpersonal skills, likes to solve problems
Here for you.