We're looking for a proactive and technically skilled Application Support Engineer with a strong focus on web applications and CRM systems. In this role, you'll support the daily operation, maintenance, and improvement of key digital platforms used across the organization, ensuring a seamless experience for both internal teams and end-users. You'll serve as a key point of contact between IT, Marketing, Sales, and external vendors to help resolve issues, improve system usage, and contribute to digital transformation.
Provide 1st and 2nd line support for web-based applications and CRM systems (e.g., Monitor application performance and identify areas for optimization
Manage user access, roles, and data security within assigned applications
Assist in testing and deploying application updates and new features
data migration, new features, training)
Bachelor's degree in IT, Computer Science, Business Information Systems, or equivalent through experience
Minimum 2 years' experience in application support, ideally with web platforms and/or CRM systems
Advanced knowledge of HTML, CSS, JavaScript, and understanding of web technologies
Understanding of APIs, data integrations, and cloud-based platforms
Good communication skills - able to explain technical issues to non-technical users in both Dutch and English
Experience with Python and Linux
Craft, WordPress, Odoo CMS)
Previous experience supporting Marketing or Sales teams in a digital environment
Basic understanding of GDPR and data privacy principles
Team player with a collaborative spirit
Our customers and many of our staff members come from every corner of the globe, giving us a strong international vibe.