Job Description
Mission of the Role
As a Salesforce Team Lead & Functional Consultant, you will play a dual role:
1. Coaching and developing people
You guide, support and mentor consultants to help them grow professionally and deliver high-quality work.
2. Delivering successful Salesforce projects
You remain hands-on as a Salesforce Functional Consultant—leading analysis, solution design, configuration, testing, training and go-lives.
This combination places you at the heart of our Salesforce team, bridging customers, colleagues and our business unit.
Key Responsibilities
Team Leadership & People Development
* Act as the first point of contact for your team members.
* Take an active role in recruitment: screening, interviewing and selecting new colleagues.
* Ensure a high-quality onboarding and smooth integration of new employees.
* Follow up on day-to-day topics: TRM, illness, leave approvals, staffing.
* Help team members maintain an up-to-date CV and prepare them for customer interviews and project assignments.
* Prepare and conduct Performance & Career Review conversations.
* Guide team members in their professional development, growth paths and internal mobility.
* Hold regular one-to-one meetings to discuss performance, mindset and attitude.
* Advise People & Competence Managers on training, promotions, performance and compensation topics.
Salesforce Functional Consulting
* Translate business requirements into effective, scalable Salesforce solutions.
* Understand, analyse and challenge customer processes in marketing, sales and service.
* Take ownership of your part of each project and coordinate closely with teammates.
* Contribute to or lead analysis, solution design, configuration, testing, documentation, training and go-live.
* Engage proactively with customers to understand their strategic goals and advise on best practices.
* Contribute to pre-sales efforts and proposals to support Inetum’s growth.
* Work at customer sites, from home, or from one of our offices (Ghent, Mechelen, Braine l’Alleud).
Qualifications
Your experience & expertise
* You are an experienced Salesforce Consultant, with multiple core certifications (Admin, Sales Cloud, Service Cloud, …).
* You have at least 3 years of functional/technical experience in Salesforce implementation projects.
* Strong understanding of CRM processes and industry best practices.
* Experience in Public Sector, Financial Services or Manufacturing is a plus.
* Salesforce Industries experience or accreditations are a plus.
* Fluent in English and Dutch; French is an asset.
Your personality & mindset
* You are a respected team player and natural mentor.
* You are passionate about helping people grow and succeed.
* You communicate clearly and confidently, both verbally and in writing.
* You handle stress well and thrive in a multi-focus role.
* You work proactively, constructively and with a pragmatic mindset.
* You have a commercial attitude and enjoy building strong customer relationships.
* You are an Inetum ambassador who embodies our values.
Additional Information
* A meaningful career where you make a real impact on people and organizations.
* A culture of continuous learning with extensive training opportunities.
* Flexibility: home office, satellite offices, customer locations.
* Strong work-life balance with 32 days of annual leave.
* A company car with national fuel/charging card or a mobility allowance.
* Group insurance and hospitalization insurance.
* A competitive salary package reflecting your experience and contribution.