1. POSITION SUMMARY
* Manage the whole Tender process from identification down to win/loss analysis.
* Manage medium & small customer pricing contracts.
* Provide business support to the commercial organization by managing the tactical & operational pricing areas (contracts, rebates, invoice corrections, customer master data) and ensure external customers have latest contract information.
2. JOB FUNCTIONS
Tactical & Operational Pricing Contract Management:
* Manage medium & small customer pricing contracts from the financial analysis to the rollout
* Maintain contracts in SAP EU & US and communicate latest pricing contract to external customer
* Ensure prices get approved and implemented in due-time in EU & US systems
* Communicate new price quotation to external customers
* Ensure Box Mover Sales Tracings are uploaded properly and in-time in SAP and solve any customer / price error
* Coordinate contract changes and external & internal communication related to product codes becoming obsolete
* Supervise Customer Price Catalogues update
* Maintain Competitive Intelligence database
Tactical & Operational Rebate Management:
* Create rebate in EU system
* Manage the complete payment process (calculation, approval & payment)
Tender Management:
* Manage all Tender steps: Opportunity identification, assessment, development by gathering all required information & documentation, deployment, post-result analysis & market intelligence collection
* Ensuring the tender documents adhere to country legislation and local authority specifications for bid production
* Continuously monitor the tender submission process such as the format, timing, completeness, success rates, consistency and compliance with overall requirements
* Work on process improvement and take steps to increase strike rate
* Present Tender follow-up to Sales Management during Tender Committee
Operational Invoice Management:
* Investigate customers’ complaints related to invoices
* Play an active role in ageing balance improvement
Operational Customer Master Data:
* Create new customers (sold-to, bill-to, payer) and customer hierarchies
* Keep Customer Master Data up-to-date
* Ensure customer hierarchy is coherent and consistent to have the best pricing and reporting structure
* Participation in pricing & tender related projects (tools improvement, automation of process…)
* Tool Administrator
* Back-up of another Regional Pricing & Tender Coordinator
3. KEY RELATIONSHIPS
* The individual will report to the Regional Pricing & Tender Partner.
* The interactions cover a broad area of functions. The main interactions are within the Pricing & Tender team, the different country commercial organizations and staff functions (Sales & Marketing, Customer Service, Credit Control, Finance, RA/QA…). External interactions occur also at different customer levels
4. EDUCATION & EXPERIENCE REQUIRED
* Educated to a Professional Bachelor Degree level within the fields of Accounting, Economics, or Administration.
* Min. 2-3 years of experience in a Pricing, Finance or Tender environment is a must.
* Additional healthcare oriented degree or experience is a plus.
5. KNOWLEDGE SKILLS & ABILITIES
* Languages: Fluency in spoken and written English and German. Any additional language (Dutch, French) is a plus.
* Excellent skills in Excel, Word, PowerPoint and Outlook are required.
* Working experience with CRM (salesforce.com) and SAP is definitely a plus.
* Fast learner and a team player. Support and facilitate knowledge sharing.
* Extremely well-organized, a self-starter able to prioritize and manage multiple activities at any time.
* High level of autonomy, you pay attention to details, and you meet the set deadlines and deliver correct and complete information.
* Continuous improvement and LEAN / Six-Sigma mindset.
* Affinity to commercial topics (sales and pricing) and business acumen.
* Excellent communication skills.
* Hands-on in a fast-moving environment and able to work with little supervision.
* Possess a positive attitude and an entrepreneurial spirit.
* Self-motivated, accountable & proactive.
* Ability to work cross functionally.
* You are a team player and eager to learn!
6. KEY COMPETENCIES
* Must have a flexible approach to work and be capable of handling multiple priorities in a fast paced environment.
* Strong attention to detail with a high degree of accuracy and excellent organisational and communication skills.
* Ability to work with and empathise with colleagues and customers from varied backgrounds and cultures
* The person in this role understands that he/she will operate in an ISO9001 controlled environment and is willing to implement and understand the basic principles of such ISO quality standard.
* Must actively demonstrate Owens & Minor’s ideal values: Integrity, Development, Excellence, Accountability and Listening