At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for an IT Service Change Coordinator to join our UniQue team.
What will you be doing in this role?
* Providing status reports for implemented IT service changes to senior management.
* Implementing routine changes in a live IT service environment.
* Generating schedule and time estimates for IT service changes.
* Participating in analysing the risks, costs and benefits of proposed IT service changes.
* Documenting the procedures and changes made in IT service.
* Developing, documents and implements changes based on requests for change.
* Applying tools, techniques and processes to manage and report on change requests.
* Using standard techniques to elicit, specify, and document requirements for simple subject areas with clearly-defined boundaries.
* Assisting in the definition and management of requirements.
* Risk management
* Undertaking basic risk management activities.
* Maintaining documentation of risks, threats, vulnerabilities and mitigation actions.
Requirements
What will you be bringing to the team?
* Higher vocational training in IT with at least 3 years of professional experience in the domain.
* At least 3 years of practical experience in performing change requests.
* At least 3 years of practical experience in initiation to closure while engaging with relevant process owners and stakeholders.
* Certificate in ITIL v3/v4 Foundation
* Fluent in English at least at a level B1.
Benefits
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.