Job Profile: Order Management Specialist
Job Summary:
We are looking for an experienced Order Management Specialist to join our team. The successful candidate will be responsible for maintaining accurate records of orders, invoices, and shipping documents, preparing regular reports on order status, processing times, and performance, and participating in forecast and planning meetings.
Main Responsibilities:
* Maintain accurate records of orders, invoices, and shipping documents.
* Prepare regular reports on order status, processing times, and performance.
* Participate in forecast and planning meetings.
Requirements:
* Diploma or equivalent professional experience (preferably in logistics or supply chain).
* A MUST: Previous experience in pharmaceutical, veterinarian logistics, chemicals, ...
* Candidate should be customer-focused with strong interpersonal and stakeholder communication skills.
* Proficient in English and French (spoken and written); other languages are a bonus.
* Strong communication, conflict resolution, and problem-solving skills.
* Detail-oriented with a proactive mindset.
Our Organization:
* A dynamic and meaningful role within a global organization.
* A collaborative and supportive team environment where ideas and contributions are valued.
* Opportunities for professional development through training, mentorship, and career advancement programs.
* Competitive salary package aligned with experience and responsibilities.
* An international and multilingual environment encouraging cultural exchange and growth.
* A company culture that values respect, innovation, and continuous improvement.