Maintain and update the inventory of Alliance Partnerships requiring QA involvement.
Support the creation and revision of Quality Agreements and prepare draft partner notifications for QA review.
Assist in initiating deviations and complaints in the system and support routine operational QA activities.
Follow up and maintain data accuracy in the CRM; perform regular CRM cleaning.
Launch IT tickets when needed and track them to closure.
Act as document controller: manage document lifecycle, ensure correct filing, and place documents into obsolescence.
Support preparation of Quality Management Review (QMR) data and team KPI tracking.
Coordinate basic communication and information exchange with partners under QA guidance.
Assist in preparing documentation for audits and inspections initiated by the company or partners.
Contribute to continuous improvement activities and support QA projects impacting partnerships and the Global QMS.
Help identify risks, support mitigation actions, and escalate issues appropriately.
Provide general support to the QA Alliance team and contribute to maintaining a strong quality culture.
Your profile: Able to identify data gaps, inconsistencies, or issues in documentation and determine when escalation to management or senior QA staff is required.
Communicates clearly and professionally in both written and verbal form when interacting with external partners and internal departments.
Must be able to communicate fluently in English & French.
Knowledge in GMP, GDP and the pharmaceutical environment, knowledge of quality agreements is an asset.
Self-driven, results-oriented with a positive outlook and a clear focus on high quality.
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