Company Description
Serax is a Belgian design brand with over thirty years of experience in the industry and has a record of achievement that counts. Ann Demeulemeester, Yotam Ottolenghi, Vincent van Duysen, Paola Navone and Piet Boon are just a few names from the long list of collaborators. Serax’s products grace the tables of some of the most renowned restaurants in the world. For three decades, Serax has developed into a lifestyle brand with a tremendously broad range. The brand boasts an assortment from tableware and ceramics to unique design furniture and lighting. The head office is located in Kontich, Antwerp.
Role Description
As Supply Planner you are a key link between the suppliers and our warehouses. Working within our SAP S/4HANA Public Cloud environment and reporting to the Planning Lead, you create and follow up orders, manage supplier relationships and monitor inbound supply performance. You are the operational backbone of our procurement function — detail-oriented, data-driven and proactive in resolving supply disruptions.
Key Responsibilities
Procurement & Purchase Order Management
* Create, manage and follow up purchase orders in SAP S/4HANA from requisition through goods receipt.
* Ensure PO accuracy — quantities, prices, delivery dates and terms — and resolve discrepancies with suppliers and Finance.
* Monitor open orders and proactively chase confirmations, shipment bookings and delivery updates.
Inventory & Stock Control
* Monitor and adjust inventory levels between SAP S4HANA and warehouse systems to ensure inventory accuracy.
* Create and follow up orders for in-house production.
* Create, manage and follow up replenishment orders to the US entity.
Inbound Logistics Coordination
* Create inbound delivery documents in SAP to support accurate goods receipt and inventory planning
* Coordinate inbound shipment schedules with the warehouse to ensure smooth receipt and put-away.
* Track shipments, manage exceptions (delays, damages, short shipments) and update SAP lead-time data accordingly.
Reporting & Continuous Improvement
* Analyse root causes of supply disruptions, stockouts and delivery failures and translate findings into improved working methods.
* Contribute to process improvement initiatives within the procurement team.
Your profile
Education + Experience
* Bachelor's or Master’s degree in Supply Chain Management, Business, Economics or a related field — or equivalent through experience.
* No prior experience in supply planning, procurement or ERP systems (SAP S/4HANA) is required, but it’s considered a plus. We are open to motivated candidates who are eager to grow in the role.
Skills & Competencies
* Strong analytical mindset — you work with data confidently and make decisions based on facts, not assumptions.
* Structured and detail-oriented, with the ability to manage a high volume of orders and supplier interactions simultaneously.
* Proactive and solution-driven: you flag issues early and come with proposals, not just problems.
* Comfortable working in a fast-paced environment where priorities can shift quickly.
* Affinity with or curiosity about AI tools and digital ways of working is a definite plus.
* Fluent communication in English.
What we offer
* A role at the heart of a growing, design-led company with an international customer base.
* Full on-the-job training and guidance — this is a role you can grow into.
* Flat structure, direct access to leadership and real ownership of your procurement domain.
* A modern tech stack: SAP S/4HANA Public Cloud, and an active AI adoption programme that puts smart tools in your hands.
* Competitive salary package with benefits in line with Belgian market practice.
* Hybrid working with our base in Antwerp.
* A team that is passionate about what it does — and the products it sells.
Interested? Send your CV and a short motivation to gaelle.cottens@serax.com, with the subject line "Supply Planner – [Your Name]". We review applications on a rolling basis and aim to respond within two weeks.